Ireland Job Openings
Shearwater Hotel & Spa
Night Porter
Ballinasloe
FULL TIME
October 7, 2024
Key Duties and Responsibilities
- Responsible for the safety & security of the hotel and its guests.
- Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage.
- Responsible for ensuring the cleanliness of all areas of the hotel is maintained.
- Responsible for set up of function rooms, breakfast area etc as directed by manager on duty and as per nightly checklist.
- Responsibility for the front entrance and outside of the hotel and ensure that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
- To have a full understanding of the hotels' fire procedures to ensure safety of all staff and guests at all times.
- Have the ability to multi task in a fast-paced environment with a "Can do" attitude.
- Be energetic and flexible regarding hours/shifts.
- Demonstrate initiative while adhering to company policies and procedures.
- Maintain awareness of hygiene & cleanliness standard for the hotel.
- Cater to all guest needs and requirements in a timely and efficient manner.
- Maintain strict confidentiality in line with the company General Data Protection Regulation Policy and Confidentiality Agreement.
- Maintain a tidy, clean and orderly appearance in all areas.
- Have a full understanding of emergency procedures.
- Understand Comer Group Ireland Work Health and Safety policies and procedures and abide by them at all times.
- Ensure all Work Health and Safety procedures are adhered to within the Department.
- Report hazards, near misses and accidents at the workplace immediately.
- Ensure security procedures for stores, cash, premises, team members, equipment and chemicals is implemented and maintained in accordance with Comer Group Ireland policies and procedures.
- Ensure customer security and privacy is maintained at all times.
- Knowledge of the Hospitality Industry
- IT proficiency is essential
- Ability to accurately complete tasks and maintain responsibilities in a timely manner
- A high level of attention to detail
- Excellent written, interpersonal and organisational skills
- Excellent customer service skills
- Minimum 1-2 years in a similar position of similar sized property.
- Previous experience in a fast-paced hospitality environment.
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