Quality Safety and Risk Co-ordinator


Ireland's fastest growing Primary Healthcare GP, Specialist Care, and Ireland's leading provider of private mental health support services are looking for? Be part of a dynamic team and using your creative flair please read on.


Based in the RSA House, 7th Floor, Sandyford Road, Dundrum Dublin 16. If you have the knowledge and ability to provide expertise, advice, and leadership in implementing an organisation-wide quality safety and risk management framework, ensuring a continuously improving safe and effective service for our patients and staff apply now.


Benefits of working with Centric Health:


Pension: The company will match a 5% employee contribution every month.
Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges.
Sick Leave: Upon completion of your probation, the Company will pay a basic salary totalling a maximum of 2 weeks of your contracted hours.
GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
Indemnity: Indemnity is covered under the Company's policy.
Birthday Day Off
Maternity Leave
Paternity Leave
Flexible Working Flexible attitude to changing work practices


Specific Job Details:
Location: RSA Building, 7th Floor, Sandyford Road, Dundrum, Dublin D16 FC92
Contract: Permanent - Full-time
Working Hours: 9.00 am - 5.30 pm (Monday to Friday)
Department: Quality Safety & Risk
Salary: Competitive.


Key Roles & Responsibilities:


Supporting ongoing risk identification and management across all business units.


Provide guidance and support to business managers in maintaining their risk register, including risk identification, risk rating, and risk mitigation actions.


Oversee risk mitigation progress through close contact monitoring of risk register reviews and amend risk ratings accordingly.


Liaise closely with business managers to ensure appropriate close-out of incidents and complaints.


Take a lead role in trending and reporting on incidents and complaints across all businesses.


Support the Director of Quality, Safety & Risk with risk assessment activities as required.


Provide administrative support as necessary to the Director of Quality, Safety & Risk across risk management activities.


Document Control: Managing Policy and Procedure publication and renewal.


Monitor the database of policies and procedures and alert relevant stakeholders when reviews are required.


Audit the database for accuracy at relevant intervals.


Coordinate the approval and distribution of policies and procedures to relevant staff.


Support the Director of Quality, Safety & Risk in the formulation of new policies and procedures as necessary.


Supporting accreditation and audit programmes across all business units.
Coordinating and supporting ongoing programme of audit in line with best practice and accreditation standards.


Compiling accreditation feedback templates and managing document upload to online accreditation portal.


Providing audit reports to various committees as required.


Leading Quality and Risk Communication activities.


Designing and delivering quality, safety, and risk communications monthly specifically tailored to each business group for maximum value


Manage the Quality Management System ("QMS"), ensure all quality and compliance standards are maintained throughout the organisation.


Manage and conduct internal audits according to an annual schedule and facilitating external audits - liaising with external auditors and staff at all levels.


Other Duties:


As deemed appropriate by the direct manager.


Performance Review:


Supervision is provided through regular meetings. Performance review at 3 months, then at annual review date.


Position Requirements:


A positive attitude and the capacity to forge positive relationships with co-workers quickly.


Excellent communication skills.


The ability to critically analyse processes and systems for potential risks/issues prior to implementation.


Tenacity towards problem-solving, persistently pursuing, reviewing, and applying solutions to achieve a successful resolution.


The courage, curiosity and drive to pursue outside-the-box solutions.


A 3rd-level qualification preferably in Quality/Safety/Risk management.


Excellent skills in Microsoft Office, especially Excel and Share Point.


Experience in Healthcare and/or Quality and Risk desirable but not essential.


Centric Health is an equal opportunity employer committed to a diverse and inclusive workforce.


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