Positions: Receptionist (Full Time Permanent)
Location: Osprey Hotel, Naas, Co. Kildare


Osprey Hotel are looking for a Full Time Hotel Receptionist to join our talented team.

Our Hotel

This is your place. The Osprey Hotel, located in Naas, Co. Kildare is just 35 minutes from Dublin City and close to all major routes. The Hotel comprises of the four-star contemporary styled 108 bedroom Osprey Hotel, Spa, Conference Centre, Business Campus, Osprey Leisure and the Herald & Devoy Restaurant. Our ballroom has been completely revamped into an elegant and contemporary multi-functional space. This stunning room can accommodate 400 guests for a theatre style conference or up to 320 at round table for weddings and everything else in between with it's versatile design and functionlity.

Your New Role

Always there to lend a helping hand, the receptionist can leave the best of impressions on our guests through friendly and helpful interactions. The receptionist role can also be one of the most rewarding and enjoyable roles that people can bring their own touch to. We are looking for someone who is a professional and polished individual with excellent communication and presentation skills. The successful candidate will have at least 2 years hotel reception experience. You will demonstrate excellent customer service as well as the initiative required to multi-task in this busy environment. This role is made for you to make it your own.


Responsibilities will include:

• To greet guests in a warm, friendly manner
• To check in and out guests efficiently and quickly
• Answer switchboard and telephone in a friendly, professional manner, transferring calls to correct extensions and dealing with requests
• To take reservations correctly, noting any special requests
• To promote and sell the Hotel's facilities at all times
• To ensure billing is correctly done to the agreed standards
• To deal with any guest complaints, queries and suggestions quickly and efficiently.
• To handle all departmental floats and safe deposits, maintaining high levels of security
• To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc
• Effective communication with other employees to ensure the day to day business runs smoothly

The ideal candidate for this position:

• Must have a minimum of 2 years previous hotel experience
• Previous Hotel Experience desirable
• Be courteous and focused on providing a consistently high standard of service
• Must be a team player with the ability to multi-task
• Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
• Must possess excellent communication and interpersonal skills
• Communicate fluently in English (written & oral).

Why Work With Us?

We offer a variety of roster options which can be tailored to suit a positive work life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.


Just some of the benefits of working with us:

• Great Place to Work Accredited
• Awarded 'Best Workplace in Ireland 2024'
• Awarded ' Best Workplace for Women in Ireland 2024'
• Awarded 'Best Workplace for Health & Wellbeing 2024'
• Awarded 'Outstanding Employer' by Failte Ireland
• Excellent working environment
• Discounted gym membership
• Spa offers for employees, friends and family
• Friends and family stayover specials
• Staff canteen where food is provided daily
• Employee of the quarter year
• Employee referral incentive scheme
• Social staff outings
• Flexible working hours
• Excellent Hotel staff rates across Ireland, UK & Continental Europe
• Employee Assistance Programme
• Free Car Parking
• We promote from within
• Training & Development opportunities
• Career progression opportunities

This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswith PREM


The Osprey Hotel & Spa #This Is Your Place

To Apply

If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you!