Elevate Your Career at The Westbury Hotel – Room Reservations Agent
Are you passionate about delivering world class service? The Westbury Hotel, a symbol of elegance and luxury, is seeking a Room Reservations Agent with 4 or 5 star hospitality experience to join our team. If you have a keen eye for detail and thrive in a refined environment, this role is your chance to be part of something extraordinary.
Responsibilities:
Luxury Guest Interaction: Provide personalised, seamless reservation services, ensuring each guest experience reflects the highest standards of 5 star hospitality.
Reservation Management: Efficiently handle all bookings, coordinating flawlessly with the front office to guarantee smooth check-ins and superior guest experiences.

Exclusive Offers & Upsell: Present premium room options and tailored packages, maximizing guest satisfaction while optimising revenue.

VIP Service: Cater to high-end and VIP clientele with discretion, ensuring their needs are anticipated and met with precision.


Qualifications:

5 Star Hotel Expertise: A minimum of 2 years experience in a luxury hotel environment is required, with a deep understanding of the expectations of high-profile guests.

Exceptional Communication: You have refined communication skills, with the ability to engage effortlessly with an international, discerning clientele.

System Knowledge: Experience with hotel reservation systems (such as Opera) is essential, along with a commitment to detail and accuracy.

Service Excellence: A passion for luxury service and exceeding guest expectations at every step.


Apply Now and be part of a team that defines the essence of luxury.
The perks of working at The Westbury Hotel:

• 30 days of holiday including public holidays, increasing to 35 with length of service
• Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Save money with our Cycle to Work scheme and plan for your future with our pension
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more ...

The Westbury, Dublin
The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but