Ireland Job Openings

One Complete Solution Ireland

Senior Operations Manager - Security

Dublin

FULL TIME

September 20, 2024

OCS is a commercial company providing professional FM Project Management Services including Security, Cleaning, and Aviation Sectors services across Ireland. Our clients range from major corporate enterprises to smaller private and public-sector enterprises; we work as a strategic partner to clients across a wide range of market sectors to deliver the highest standard of facilities management services.
We tailor our services to meet the unique demands of each client and help to achieve their corporate objectives. Our strategic partnership approach means we work as part of our clients’ team to deliver high quality, sustainable and essential facilities service and project solutions.
We are currently recruiting for a Senior Operations Manager in the Security Division.
Purpose of the role:
To lead the Value Stream and Business Unit teams through the different improvements and changes in line with best-in-class principles and practices delivering successful business KPI performance in keeping with our business priorities of EHS, Quality Service and Cost.
Main duties & responsibilities:
  • Develop and implement the Operational strategic site objectives.
  • Lead and develop Operations staff in a manner that will facilitate employee development, identifying training needs, stretch assignments and opportunities for development.
  • Ensure the Operations Function and Business Unit teams conform to Corporate, Statutory, Legislative and Regulatory requirements for QHSE.
  • Ensure responsibilities under the Quality System as defined in the Quality Manual are attained and maintained by Operations employees.
  • Ensure all HSE requirements are fulfilled in accordance with the responsibilities defined in the Company Safety Statement and Environmental policy and actively promote Health & Safety ensuring Health & Safety is a goal for all direct / indirect reports.
  • Responsible for creating a culture of development and inclusion, to retain talent and develop a robust succession plan throughout the organisation.
  • Build and maintain an environment of innovative continuous improvement, focusing on quality, cost reduction, process development and supply.
  • Ensure regular communication of business performance/issues to all relevant employees.
  • Manage expenses and direct labour costs to budget.
  • Lead the business transformation programme ensuring it is embraced and supported.
  • Provide leadership within the Business Unit, to deliver superior business results in-line with objectives.
  • Ensure there is close collaboration between shared services and finance.
  • All employees are responsible for minimising both the Environmental and Health & Safety effects of the work that they perform.
  • Flexibility of working hours is required to carry out this role which is subject to weekends.
Experience:
  • Previous Operations management experience in security and extensive knowledge operating within a multi-site / service sector environment is essential.
  • Security QQI Level 6 or above/ equivalent is desirable for this role.
  • Proven track record in delivering effective customer service whilst maintaining appropriate operating margins.
  • Good understanding of Health & Safety with proven working knowledge of delivering safety advice, safety initiatives and support within your areas of control.
Personal Characteristics/Attributes:
  • You will be self-motivated, and results orientated with effective inter – personal skills and can communicate at all levels.
  • Management of high-end portfolios and contracts.
  • Highly organised with the ability to prioritise workload and delegate effectively to direct reports Ability to mentor and develop staff, counselling and coaching as necessary.
We offer a wide range of support and benefits to our employees including:
  • Competitive Salary
  • Contributory Pension after qualifying period
  • 21 Days Annual Leave increasing with service to 26 Days
  • Additional Annual Leave Day on your Birthday after 1 year service
  • Free Online Doctor Consultations via Web-doctor
  • Company Sick Pay Scheme
  • Staff Benefits/Discount Programme
  • Employee Assistance Programme
  • Training and Development Opportunities
Job Type: Full-time
Benefits:
  • Employee discount
  • Store discount
  • Wellness program
Schedule:
  • Monday to Friday
Work Location: In person
Reference ID: Senior Operations Manager - Security
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