Location: On site / Dublin, Ireland
Permanent / Full-Time
Sector and subsector: Human Resources | Training & Development
Salary: Negotiable Salary

The Merrion, one of Dublin’s finest luxury hotels is recruiting for a Training Executive.


Working as part of our HR team, and reporting to the HR & Training Manager, the Training Executive is a role with considerable impact across all departments of the hotel. Our consistency of standard is what gives us our competitive edge and as such, the Executive will support all departments in their understanding and compliance with both Merrion Hotel and Leading Hotels of the World standards of service.


This is a busy and fast paced role which requires you to:

• Assist with design, development and delivering of training workshops that are both engaging and informative and fit with the Merrion’s high standards and level of service. Training ranges from a packed induction schedule, mandatory for all new employees, to statutory training, skills development and product knowledge for all roles in all departments
• Be present in Departments, actively observing standards in action, observing training needs and responding through the provision of both on job and off job training activity.
• Maximise the learning capacity of our T&D system 'FLOW'. Assist the HR & 8Training Manager with the completion of all online T&D activity.
• Effectively communicate training plans and schedules throughout the hotel.
• Carry out monthly training audits with Department Heads.
• Plan a monthly training calendar in conjunction with hotel trainers.
• Source and liaise with external training providers as required.
• Carry out a training needs analysis and use results to devise the Hotel Training Plan.
• Be considerate of the annual training budget.
• Offering guidance and support to employees when approached for help with any training or development matter.
• Assist to mentor Merrion trainers where appointed.
• Manage work experience students from request stage to completion of their week with us.
• Train all newly appointed managers on HR policies and procedures and offer guidance and support as required.
• Assist with occasional HR tasks and projects

Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:

• Regular free social events
• Health and Dental Insurance payments
• Contributory Pension Plan from the day you start work, including Death in Service benefit
• Complimentary meals on duty
• Full uniform service
• €300 bonus for recommending a friend to work at The Merrion
• Travel and Bike to Work – Tax saving Schemes, discounted parking in the city
• Increased holiday entitlement with length of service
• Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
• Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
• Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members

The successful candidate will:

• Have a very strong working knowledge, both written and verbal, of the English language
• Be passionate about the training and development of others.
• Display excellent presentation skills.
• Work effectively both independently as well as being part of a team.
• Show the ability to plan and prioritise workload effectively in order to meet deadlines.
• Be proficient with MS Word, Excel, Power Point and Outlook.

In addition, you will have:

• Previous experience in a Training role. This is essential.
• Third level or relevant qualification in Human Resources/Training or a related field.
• Completed Group Training Techniques or a similar programme.

This position is fulltime, 39 hours per week, Monday to Friday. The role requires you to work onsite and there will be no provision to work from home.


About The Merrion
The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.