Malaysia Job Openings
Sperton Malaysia
Customer Relationship Executive
Kuala Lumpur
FULL TIME
October 7, 2024
- Develop and maintain long-term relationships with hotel, resort, and motel business partners.
- Act as the primary point of contact for clients, ensuring smooth communication and timely resolution of any issues or concerns.
- Collaborate with internal teams to ensure that the operational needs of partners are met effectively.
- Provide regular feedback to management on partner satisfaction and identify areas for improvement in services provided.
- Ensure that service agreements are executed in line with client expectations and company capabilities.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- 1-4 years of experience in customer/client relationship management, ideally within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple client relationships simultaneously.
- Experience with operational management in hospitality is a plus.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Fixed shift
- Monday to Friday
- Commission pay
- Performance bonus
- Diploma/Advanced Diploma (Required)
- Customer/Client Management: 1 year (Required)
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