Malaysia Job Openings

Agensi Pekerjaan Skillset Sdn. Bhd.

Customer Service (Airlines Industry)

Petaling Jaya

FULL TIME

October 14, 2024

Position: Customer Service Executive - Airlines Industry
Location: Ara Damansara, Petaling Jaya
Salary: Basic Salary RM 2000
Benefits:
  • KPI allowance - up to RM 200
  • Night shift - up to RM 300
  • Nearby Public Transport
Working Days: 5 days’ work, 2 days' off
Working Hours: 24 x 7 rotational shift (9 working hours)
Job Requirements:
  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • SPM leavers are encouraged to apply.
  • Able to work on rotational shifts.
  • Prior working experience in the call service industry will be an added advantage.
  • Good problem solving skills and ability to perform under a high paced working environment.
Job Description:
  • Handling all outbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
  • Agents are required to contact the customer if the flight has been rescheduled by the company.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
  • Opportunities for promotion
  • Professional development
Schedule:
  • Rotational shift
Supplemental Pay:
  • Overtime pay
  • Performance bonus
Application Question(s):
  • Do you have SPM certification?
Expected Start Date: 10/23/2024
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