Malaysia Job Openings

Agensi Pekerjaan JobBuilder Sdn Bhd

Customer Service Executive (Fresh Graduates/SPM)

Johor Bahru

FULL TIME

November 3, 2024

We are seeking motivated and customer-focused talents to join our team as Customer Service Executive. The role focuses on addressing customer inquiries with professionalism to ensure customer satisfaction.
  • Location: Iskandar Puteri, Johor Bahru
  • Working Days: 6 Days/Week (8 Hours/Day)
  • Comprehensive on-the-job training will be provided
  • Remuneration package includes a basic salary, allowances, incentives, and bonuses
  • Transport and accommodation will be provided upon request
Responsibilities:
  • Manage incoming inquiries from customers, including calls, live chats, and emails.
  • Handle customer complaints or feedback professionally and escalate them to relevant departments if necessary.
  • Provide excellent support to customers by giving accurate information.
  • Work closely with the team to meet the required KPIs and SLAs.
  • Demonstrate proficient typing skills.
  • Strong computer literacy.
Requirements:
  • Minimum SPM education level.
  • Required languages: English, Bahasa Malaysia.
  • Fresh graduates are welcome to apply.
  • No experience is required; on-the-job training will be provided.
--
Agensi Pekerjaan Jobbuilder Sdn Bhd
JTKSM143B
Recruitment Consultant: Jaron Chai, jaron@jobbuilder.com.my
Job Type: Full-time
Pay: RM2,600.00 - RM2,800.00 per month
Schedule:
  • Rotational shift
Supplemental Pay:
  • Overtime pay
  • Performance bonus
  • Yearly bonus
Application Question(s):
  • What's your notice period required to give your current employer?
  • What other languages are you fluent in?
Language:
  • Bahasa Malaysia (Required)
  • English (Required)
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