Malaysia Job Openings
Language Talent Solution
Customer Service Executive (Travel) - Korean Speaker
Petaling Jaya
FULL TIME
October 17, 2024
Location: Petaling Jaya, Selangor
Working hours: 8AM - 5PM, Monday - Sunday (5 days a week)
Salary: RM 8,500 (basics) + RM 400 KPI allowance
Qualifications:
- At least holding an associate degree and/or expected graduate (documents required)
- Required language(s): Korean (mother tongue) / English (business level)
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
- Able to work in Malaysia (Ara Damansara)
- Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters.
- Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- Checking booking status.
- Payment or Refund Escalation.
- App or web user guide and feature support.
- Contacting vendors about customers’ inquiries
Pay: RM8,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Day shift
- Fixed shift
- Performance bonus
- Bachelor's (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Korean (Required)
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