Malaysia Job Openings

ManpowerGroup Malaysia

Customer service (Gaming Project / Thai Speaker)

Kuala Lumpur

FULL TIME

October 24, 2024

Position: Customer Service Representative (Gaming Project)
Type: Full-time
Language Requirement: Fluent Thai
Education: Degree required
Experience: Minimum of 1 year in customer service
Passport Validity: At least 24 months
Duties and Responsibilities:
  • Respond to customer inquiries via email, chat, and callbacks.
  • Direct customer inquiries to appropriate support channels when needed.
  • Handle customer escalations by ensuring issues are tracked and resolved effectively.
  • Follow all procedures and workflows, including data entry and complaint management processes.
  • Meet all Service Level Agreements (SLAs).
  • Provide excellent customer service to ensure customer satisfaction.
  • Communicate with customers politely, adhering to Facebook’s processes.
  • Read, write, and speak English and, for native speakers, Thai.
Start Date: November 18
Shift: Rotational shifts
Compensation: Basic salary RM4,000-4,300 + RM 300 night shift + KPI up to 400
How to Apply:
Send your resume to: Chayapim.p@manpower.com.my
ประเภทของงาน: งานประจำ
ชำระเงิน: RM4,000.00 - RM4,300.00 ต่อเดือน
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