Malaysia Job Openings

Telecontinent Sdn Bhd

Customer Service - Petaling Jaya

Petaling Jaya

October 23, 2024

equirements
  • Able to start immediately
  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Mandarin speaker is added advantage
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview
Responsibility
Job scope:
  • Able to handle walk in customers by providing accurate, efficient, and quality service that meets the expectations of the company and the general industry and market
  • Assist customer their enquiries Face-to-face, also upselling the products
  • Identify cause of problems and recommend solutions
Working Shift:
  • 9:30AM - 10:30PM
  • 12 working hours daily in rotational shift basis
  • 4 working days weekly in rotational shift basis
  • 3 days off per week
Benefits
Remuneration Package:
  • Salary range: RM3000++
  • Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
  • Commission : Can up to RM2500
  • OT allowance (If applicable)
  • Annual Increment (Based on performance)
Location:
  • Sunway Pyramid, Bandar Sunway Petaling Jaya
  • Accessible to BRT Sunway Pyramid
Job Type: Fresh graduate
Pay: RM2,150.00 - RM2,350.00 per month
Benefits:
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Rotational shift
Supplemental Pay:
  • Commission pay
  • Overtime pay
  • Performance bonus
Application Question(s):
  • Do you have your own transport?
  • What is your expected salary?
  • If hired, can start on 4 November 2024?
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer Care Specialist: 1 year (Required)
Language:
  • Mandarin (Required)
  • Bahasa (Required)
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