Malaysia Job Openings

Telecontinent Sdn Bhd

Customer Service Executive

Kuala Lumpur

FULL TIME

October 23, 2024

Requirements:
  • Min. SPM holder
  • Able to start immediately is added advantage
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & assessments
Job scope
  • Excellent telephone etiquette (professional, confident and patient)
  • Handle incoming customer enquiries over the telephone
  • Identify cause of problems and recommend solutions
Working Shift:
  • 8:00AM - 12:00AM
  • 8 working hour daily in rotational shift basis
  • 5 working days weekly in rotational shift basis
Remuneration Package
  • Salary package : Up to RM3,000+
  • Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)
Location: Berjaya Times Square Jalan Imbi, Kuala Lumpur
Job Types: Full-time, Fresh graduate
Pay: RM2,150.00 - RM2,350.00 per month
Benefits:
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Rotational shift
Supplemental Pay:
  • Commission pay
  • Overtime pay
  • Performance bonus
Application Question(s):
  • What is your expected salary?
  • If you hired, can join on 11 November?
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer Care Specialist: 1 year (Preferred)
Language:
  • Mandarin (Preferred)
  • Bahasa (Preferred)
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