Take a major step towards a rewarding career in Customer Support with a leading global Business Process Outsourcing (BPO) firm! We're looking for passionate individuals to deliver top-notch customer service via live chat, email, and inbound/outbound calls.
Responsibilities:

• Provide exceptional customer service through live chat, email, and phone calls.
• Respond to customer inquiries and offer detailed information on product features, benefits, and pricing.
• Develop and maintain strong customer relationships through follow-up calls and emails.
• Consistently meet and exceed individual and team KPIs and goals.

Requirements:

• Minimum qualification: SPM.
• No prior experience required – comprehensive training will be provided.
• Immediate starters are preferred.
• Strong command of English, both spoken and written.

Job Types:

• Full-time
• Fresh graduates are highly encouraged to apply.

Embrace this exciting opportunity to launch your career with us and enjoy a range of appealing benefits!
Job Type: Contract
Contract length: 24 months
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:

• Cell phone reimbursement
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• STM/STPM (Preferred)

Language:

• Bahasa Melayu (Required)
• English (Required)
• Mandarin (Preferred)