Join a renowned global Business Process Outsourcing (BPO) firm and kickstart your career in Customer Support! We are seeking enthusiastic individuals to provide exceptional customer service through live chat, email, and inbound/outbound calls.

• Deliver outstanding customer service via live chat, email, and phone calls.
• Address customer inquiries and provide detailed information on product features, benefits, and pricing.
• Build and maintain strong relationships with customers through follow-up calls and emails.
• Consistently achieve individual and team KPIs and goals.

Requirements:

• Minimum qualification of SPM.
• No prior experience needed – comprehensive training provided.
• Immediate starters preferred.
• Excellent command of English, both verbal and written.

Job Types:

• Full-time
• Fresh graduates are encouraged to apply.

Take a significant step towards a successful career path with us and enjoy attractive benefits!
Job Type: Contract
Contract length: 24 months
Pay: RM2,600.00 - RM2,800.00 per month
Benefits:

• Cell phone reimbursement
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• STM/STPM (Preferred)

Language:

• Bahasa Melayu (Required)
• English (Required)