Role: Events Manager
Start Date:Immediate
Employment Type: Full time, 2-year contract (renewable)
Location: Kuala Lumpur, Malaysia


MISSION OF THE ROLE
The mission of this role is to drive high impact events that will accelerate key outcomes for the organisation.


DUTIES AND RESPONSIBILITIES
Work collaboratively with teams to plan and project manage the delivery of key events that will have organisation-wide impact, ensuring that the events achieve their desired outcomes within the budget allocated. To achieve the desired outcomes, you are expected to:

• Work collaboratively with teams to understand the desired outcomes for events, e.g. impact on students, Fellows, private and public stakeholders and the public.
• Generate innovative ideas for existing and/or new events through brainstorming exercises and learning from past events in the organisation, events by Teach For All network partners as well as drawing from event management best practices.
• Effectively project-manage events from end to end, across all aspects – including but not limited to budget, logistics, communication and coordination with internal and external stakeholders.
• Build and maintain relationships with relevant internal and external stakeholders, eg. staff and Fellows, vendors, corporate partners, schools, other key collaboration partners
• Setup and uphold Org Wide event planning best practices across all functions.
• Matrix manage and guide Operations staff to successfully carry out major functional events.
• Conduct post-mortem, reflect and record key learning’s from each event to help the organisation continuously improve on events delivery

List of events in TFM that the Events Manager will lead or support respective teams with (list is not exhaustive):

• Fellowship Team: Pre-Service Programme, Alumni Induction, Matriculation Events, Public Sector Engagement Events
• Growth Team: TFM Week
• Finance & Operations Team: Organisation Stepback, In-Person Org-Wide Meetings, Quarterly Strategy and Culture Day (Gather, Grow, Work and Play “GGWP”)
• Program Duta Guru: National Symposium and Graduation Ceremony
• Community Mobilisation: Community Event, Student Conference

KEY MEASURES OF SUCCESS

• Measure 1 - Measures of success of each event eg. Satisfaction rate or NPS.
• Measure 2 - Number of successful partnerships forged to successfully run TFM events
• Other Objectives & Key Results “OKR” as set together with the organisation and direct manager.

REQUIRED COMPETENCIES

• Aligned to TFM Core Values: Sense of Possibility, Excellence, Collaboration & Integrity
• Passion for TFM’s mission, the education field, and developing people’s potential
• Proactive self-starter with the ability to manage multiple streams of work, and independently prioritise tasks
• Strong desire to learn new things and grow professionally

Leadership Experience & Team Adaptability

• Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment
• Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders
• Able to think strategically, critically, innovatively, and in a resourceful manner
• Able to build and maintain good relationships with internal and external stakeholders
• Set high standards and pursue excellence in the quality of planning process and outcomes of events.
• Able to independently solve ad-hoc and unforeseen issues with minimal guidance

Language & Technical Proficiency

• Strong written and verbal skills and excellent proficiency in English and basic proficiency in Bahasa Malaysia
• Excellent proficiency in MS Word, Powerpoint and Excel
• Willing and able to readily adopt and utilise any TFM database or technological platform / application (i.e. Google Suites, Confluence, Salesforce, Zoom etc.)

Role-Specific Competencies

• Proven track record in delivering events / projects that involve multiple stakeholders with different requirements
• Relevant project management or event management experience.
• Proven track record in forging partnerships to effectively achieve event outcomes.
• Experience in planning and organising large scale events
• Strong personal network in event planning and management
• Managing people – proven track record in achieving results through a team