Malaysia Job Openings
Lenovo
Inside Account Sales Manager - ANZ
Petaling Jaya
FULL TIME
October 10, 2024
General Information
- Malaysia - Selangor - Petaling Jaya
Why Work at Lenovo
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
Description and Requirements
Job Responsibility:
- Drive Sales Performance: Lead the ISR team to meet and exceed sales targets, ensuring strong performance across both topline and bottom-line metrics.
- Team Coaching & Development: Provide guidance and coaching to ISRs, assisting in their professional growth, and supporting them in handling escalations and complex customer interactions.
- Operational Efficiency: Oversee daily sales operations, ensuring customer requests and inquiries are handled promptly. Drive productivity by monitoring outbound call KPIs and minimizing errors, such as missed opportunities and inaccuracies.
- Profit Levers & Initiative Execution: Implement initiatives to drive profit through programs, accessories, and services for IDG, ISG, and SSG offerings.
- Data-Driven Performance Management: Leverage data analytics to track and assess ISR performance, identify trends, and implement strategies for improvement. Utilize insights to make informed decisions on team and individual productivity.
- Cross-functional Collaboration: Collaborate with backend stakeholders to resolve operational challenges and continuously improve processes that enhance sales outcomes.
- Mentorship & Team Engagement: Foster a motivated and engaged team environment, mentoring new ISRs to ensure they are onboarded effectively and meet performance expectations within stipulated timelines.
- Campaign Management: Lead the execution of sales campaigns and programs aimed at boosting team performance and achieving sales goals.
- Performance Management: Conduct regular performance reviews and provide constructive feedback to team members, fostering a culture of continuous improvement and accountability.
- Sales Pipeline Optimization: Manage the sales pipeline, ensuring timely and effective follow-up on leads to maximize conversions.
- Cultural Leadership: Foster a positive, high-performance team culture that drives collaboration, innovation, and success.
Job Requirements:
- Bachelor degree with experience in a business-related field, information technology or similar subjects (preferred but not a must).
- Advanced skills in MS-Office, Outlook and Customer Relationship Software.
- A strong personality with the desire to reach high performance goals.
- Proven experience in sales, preferably in technology or IT industry.
- Strong understanding of Lenovo products, services, and solutions.
- Malaysia - Selangor - Petaling Jaya
- Malaysia
- Malaysia - Selangor
- Malaysia - Selangor - Petaling Jaya
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