Malaysia Job Openings
Agensi Pekerjaan Skillset Sdn. Bhd.
Part-Time Customer Service Representative
Subang Jaya
PART TIME
September 19, 2024
Job Type: Part-Time (6-Month Contract)
Working Hours: 4 hours/day, Monday - Friday
Qualifications:
Education: Minimum SPM (Sijil Pelajaran Malaysia) or equivalent.
Experience: Previous experience in a customer service role is an advantage but not required.
Language Skills: Proficient in both Bahasa Malaysia and English, with strong written and verbal communication skills in both languages.
Technical Skills: Basic proficiency in Microsoft Office Suite; experience with customer service software or CRM systems is a plus.
Key Responsibilities:
Customer Interaction: Respond to customer inquiries via phone, email, or chat in a professional and friendly manner.
Issue Resolution: Effectively address and resolve customer complaints and issues to ensure a positive customer experience.
Product Knowledge: Provide accurate and detailed information about our products and services.
Documentation: Keep accurate records of customer interactions and transactions.
Feedback Collection: Collect and relay customer feedback to help improve our services.
Team Collaboration: Collaborate with team members to maintain a high standard of customer service.
Job Types: Part-time, Contract
Contract length: 6 months
Pay: Up to RM1,000.00 per month
Expected hours: 20 per week
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
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