Services Sales Territory Manager (US Hours)

Malaysia Job Openings

Quantum Storage Malaysia Sdn Bhd

Petaling Jaya

FULL TIME

October 19, 2024

Based in Kuala Lumpur, Malaysia and reporting to the North America Service Sales Director, the Services Sales Territory Manager is responsible for generating Service Revenue against Targets for Territories within the United States, Canada, and Latin America Region. The ideal candidate will have previous experience in a similar role, be pro-active, have excellent communication skills and be able to work in an international team. Fluency in English is required.
Job Duties:

Providing Quotations and Contract Renewals
Providing Warranty Renewals via Partners or direct to End Users
Daily Management of the Sales Force.com & D365 Microsoft Dynamics
Managing Service Requests from D365
Assisting and supporting the Services Sales Teams in US
Purchase Orders are raised, Invoices are paid, etc.
Work with Quantum Customers directly on daily basis as their direct point of Contact
Produce regular reports, metrics as requested
Attend regular Quantum Sales or Company Meetings both in the US and occasionally overseas
Work closely with the US Sales teams passing leads for new business, customer concerns or issues
Assist Partners on quoting from Quantum Worldwide Price Book or ASP Partner Program
Work in close partnership with Service Sales Territory Managers across US
Territories, providing cover when required
Assist Technical Support Team in resolving Customer Data issues.

Job Requirements:

Knowledge of Microsoft Office software; Excel, Word and Outlook
Ability to work with Oracle CRM System & Salesforce
Microsoft Dynamics D365 experience would be highly beneficial
Good communication skills in both written and spoken English and the ability to communicate at all levels.
Ability to work without direct supervision
Previous experience working in a Customer Services and Service Sales environment would be a useful asset dealing particularly with Partners and End Users in a multi-tiered environment
Professional Attitude, Organized, Self-motivated, ability to work on own and in a team
Willingness to learn and develop in role. Full training will be provided, and you will be paired with a team mentor.
Working hours: USA Time Zone = Malaysia 11.00PM to 8.00AM (Flexible and adaptable)

We regret to inform you that this job opportunity is no longer available as it has expired

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