Netherlands Job Openings
Uber
Associate Account Coordinator, Uber Eats, Netherlands
Amsterdam
FULL TIME
October 4, 2024
Uber Eats is seeking a passionate Account Manager to support the growth of our food delivery business in the Netherlands. We are seeking highly motivated individuals passionate about building long-term partnerships with restaurants. This role calls for a rare combination of relationship management, operational excellence, and a love for problem-solving. It is an excellent opportunity to develop your commercial and analytical skills while working in an "all hands on deck" environment.
What You'll Do
- Take complete ownership of your restaurant portfolio and drive the business and operational performance
- Identify and initiate new partnership opportunities with the restaurants in your territory
- Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences
- Drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
- Cross-functional collaboration, wherein you will work closely with various team members to identify high-potential partnerships and improve the experience right from the first pitch to the first trip
- Solve complex issues by ensuring our customer service is prioritized and solved efficiently
- Act as an ambassador for the mission, brand, and product of Uber Eats
- 1-2 years of validated experience in Account Management/Sales or any customer-facing roles
- Ability to influence various audiences both internally and externally using strong verbal and written communication
- Ability to adapt to a constantly evolving fast-paced environment
- Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners
- Understanding the customer needs and overcoming any challenges the business may face
- Project management and a problem-solving demeanor to adjust to the autonomy of the role
- Fluent (both written & verbal) in Dutch and English
- You have strong problem-solving skills and the ability to come to solutions
- You are comfortable working with numbers to drive insights and like to make data-driven decisions
- Result-oriented, proactive and highly motivated. You'll work hard until you get the job done!
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