• Oversee the end-to-end Order to Cash process, ensuring timely and accurate order processing, invoicing, and cash collection.
• Manage sub-processes, activities, and working instructions using the 2C8 process modeling tool, and design process artifacts including KPIs, RASCI, and process controls.

• Identify and implement process improvements to enhance efficiency, reduce cycle times, and minimize errors.
• Drive the design of standardized, harmonized global processes in line with best practices to prevent region-specific processes, except for local legal/regulatory requirements
• Compliance:

• Ensure all O2C processes comply with relevant regulations and internal policies.
• Ensure all process documentation is captured and stored in the 2C8 process repository, supporting a strong internal control and control measurement culture.

• Develop and monitor key performance indicators (KPIs) to track process performance and identify areas for improvement.
• Provide current vs. target process fit-gap analysis for the deployment of target business processes to regional FSSCs in alignment with the global ERP implementation roadmap (IFS).

• Work closely with cross-functional teams, including Sales, Customer Service, and Finance, to ensure seamless process integration and address any issues.
• Collaborate with global and regional process owners, including SSC Operations Managers, Team Leads/Senior Accountants, and global finance, to understand end-to-end processes and controls.

• Identify potential risks in the O2C process and implement measures to mitigate them.

• Provide training and support to team members to ensure they are proficient in O2C processes and best practices.

• Drive continuous improvement initiatives to keep the O2C process aligned with business goals and industry standards.
• Assist in change management activities, including identifying, prioritizing, and delivering process improvement initiatives in line with roadmaps and problem-solving to achieve required outcomes.

• You have a bachelor’s or master’s degree in Accounting/Business Economics or related;
• You have experience in O2C and R2R processes and of solid process mapping using industry standard process modelling tools;
• You have knowledge of mapping existing processes and designing process improvements towards best practice;
• You know how to conduct gap analysis between existing and target process improvements in line with required business needs;
• You have previous experience in managing implementation of improved processes within regional SSC environments;
• You are driven to facilitate sustainable change management, and to increase end-user satisfaction and productivity using process improvement methodology and tools;
• You are a good communicator with excellent English language skills (both written and oral) who feels comfortable in an international & multi-stakeholder setting.

• A diverse and inclusive working environment;
• A competitive salary;
• 29 holidays per year based on a fulltime employment (of which 4 are appointed by Fugro management) and the possibility to purchase 12 additional days;
• Extensive career & training opportunities both nationally and internationally;
• Flexible working hours and the ability to work from home in accordance with your manager and corporate policies;
• Commuting allowance;
• Modern pension scheme;
• Collective health insurance;
• Possibility to register with our corporate fitness plan;
• Coaching options through our EAP (Employee Assistance Program).

• You will receive an automated confirmation-email of the receipt of your application.

• When we see a match, we will invite you for the first interview within a couple of days. Of course, you will also receive a message if we will not invite you;
• After a successful first round, you will be invited for the second round.
• If we are both still positive after the second interview, we will make you an offer, and with that we hope to welcome you at Fugro!