We are looking for an enthusiastic and decisive Chapterlead within TECH NL/Customer & Data to lead our team of 13 IT Integrators and 2 Service Managers.
In this role you combine HR responsibilities with active participation in projects in the field of Fraud, Customer data, KYC & Onboarding and Data management.

The team
A chapter lead that helps others to be successful and always be a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment.

• An energetic person with expertise in Project Management in an Agile environment, people management and affinity with Portfolio management, and with that make a large impact.
• You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions. Does this sound interesting?
• Someone with portfolio management experience to help us to strategically manage and coordinate our IT projects and achieve business goals. You analyse project performances, optimize resources and ensure a balanced project portfolio.

Roles and responsibilities

• Good communication in English (verbal, written & presentation)
• Passion about technology
• Analytical skills (understanding complexity and think from the impact point of view)
• You have a focus on quality and challenge your colleagues to grow
• You speak up and challenge decisions
• You have a strong interest and vision in recent trends in IT-integration, project management and technology in general and the ability to transfer this knowledge back to ING
• Experience in Agile / Scrum or Kanban

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Not waiting for others to tell you what to do but just take initiative
• You have a collaborative workstyle with focus on achieving goals
• Working on continuous improvements, improve performance and deliver real time feedback on demand.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.