Netherlands Job Openings

Norwegian Refugee Council

Chief Operating Officer ACAPS Netherlands The Hague

August 21, 2024

Position: Chief Operating Officer (COO)
Reports to: Chief Executive Officer
Supervision of: Global, Regional and National Analysis Teams/Hubs, and Operational units
Duty Station: The Hague, Netherlands
Duration & contract type: 12 months, to be renewed
Starting date: 01.01.2025


About ACAPS
Who we are
ACAPS is an independent analysis provider. We are an independent analytical voice helping humanitarian workers, influencers, fundraisers, and donors make better-informed decisions and respond more effectively to disasters.
What we do
We inform crisis response: We aim towards reshaping the humanitarian narrative by providing timely and independent needs analysis, data, training, and methodological tools while advocating for a more evidence-based response to crises.
We collaborate with honesty and Creativity: ACAPS maximises synergies with humanitarian responders, specialised analytical organisations, academic institutions, the private sector, and civil society and encourages them to implement a collaborative approach.
As humanitarian needs continue to rise steeply, there is an increasing parallel demand in the sector for high-quality, independent analysis to guide resource prioritisation and programmatic responses. ACAPS is uniquely positioned in the humanitarian architecture to respond to these challenges, operating as a global public good to the humanitarian sector by providing independent, multi-sectoral analysis to enable humanitarian stakeholders to better understand and address the needs of crisis affected populations across the globe.
ACAPS is currently at an exciting stage of its growth trajectory, with a fast-expanding decentralised global team. Due to an increased awareness of ACAPS value add to the humanitarian sector, ACAPS conducts analysis on crises in Afghanistan, Colombia, Ethiopia, Sudan, Ukraine, and Yemen with team members working within many of these countries. This is in addition to global teams providing analysis spanning over 150 countries and 100 active crises worldwide. ACAPS donor portfolio is also expanding, with current active funding from key institutional donors such as BHA, FCDO, SDC, GFFO, GAC, SDC, NMFA and others.
Initially hosted by the Norwegian Refugee Council, ACAPS is transitioning to an independent entity, registered in The Hague, Netherlands. The transition will be completed by December 2025.
General Position Summary
In response to ACAPS recent team and portfolio expansion, and to support the transition towards independence, ACAPS is seeking a highly experienced and dynamic Chief Operations Officer (COO) to oversee day-to-day administrative and operational functions for this exciting global project. This is a new role and as such will require a significant element of change management to establish this new function and guide the transition process. The successful candidate must be a seasoned professional who can hit the ground running, quickly see where organizational effectiveness can be improved and, where needed, support change management initiatives. We’re looking for a leader with skills across strategy and delivery, and a solid ability to build highly effective relationships across functional areas.
With a strong background in running business operations and deep passion for humanitarian analysis, the Interim COO will work closely across ACAPS teams, ensuring effective connections between support teams, our country level operations and our global analysis initiatives.
This is an outstanding opportunity for a senior executive with operational experience, a proven track record of creative problem-solving and change management to join a high-growth, mission-driven organization.
ACAPS values
ACAPS is a dynamic and independent organisation. We share and strive to maintain the values of agency, candour, integrity, diversity, evolution, ambition, and collaboration in everything we do. The post holder is expected to develop the position in line with these values. The ACAPS values live in the way we manage our teams, create our content and engage with stakeholders.
We are an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.


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