Data is one of the foundations of ING’s strategy to become one digital bank, and Data Operations is the place to operationalize and execute our data strategy. The Data Operations organization will fulfil ING’s strong belief that data is key in ING’s ambition to become a data-driven digital bank, where we need more granular data of high quality to manage the bank-wide (customer-) processes, modeling, and decision-making. As a Consultant in Global Data Quality, you will be part of Data Operations and will be key in delivering our promise of “ensuring data quality” for ING across the globe.


Job description
With an increased appetite for consuming data and regulatory pressure to demonstrate data quality coverage, we need to maintain high standards in Data Quality. The Global Data Quality function is responsible for operationalizing ING Data Quality strategy, translating it into services, and executing globally to ensure we maintain those high standards for ING data. As a Consultant in the Global Data Quality team, you will take on wide range of responsibilities and will contribute greatly to ING’s data quality ambitions.


Key Responsibilities

• Advise and support the DQ Expert Lead in developing the long-term strategic agenda, preparing plans to deliver priorities and monitoring progress on initiatives and day-to day activities
• Drive project-based initiatives such as revamping dashboards and creating new services, rolling out global project-based activities e.g., roll out tools (Pegasus), a global Data Quality Target Operating Model, enhance the MBB DQ dashboard, lead DQ tooling selection and implementation, Ad-hoc regulatory (JST, ECB) requests, MBB actions (e.g., creating Data Products maturity indicators, explore automation opportunities), identify and implement process improvements
• Closely collaborate with Data Quality Experts and Product Owners to contribute to development of data quality strategy & roadmap, including the implementation of our upgraded Data Quality approach and establishment of a robust bank wide Data Quality Target Operating Model
• Work on establishing a strong Data Quality community across ING locations, ensuring strong cooperation, and aligned execution of data quality practices across entities
• Prepare external/internal presentations and quarterly reports (a.o., facilitate preparation of ING Data Quality facts to senior management and regulatory parties, collect content for the DQ newsletter)
• Provide DQ training and support to end-users and stakeholders on data quality dashboard, Target operating model and Activity Role matrix to promote a culture of data stewardship and accountability
• Monitor industry trends, emerging technologies, and best practices in data quality management, and proactively identify opportunities for continuous improvement

This position provides a broad insight across the global ING organization and requires someone who combines common sense, curiosity and maturity with excellent judgment, discretion, and integrity. The ideal candidate is a self-directed executor who helps orchestrate progress effectively in front of and behind the scenes. Strong communication skills are a must as well as being comfortable with ambiguity and high work pressure. Because you never shy away from a challenge, you take the wheel in the planning and coordination of initiatives and projects and act as the linking pin to other business units and global functions.


We are looking for you:
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. Strategy will only succeed when execution succeeds. Soft skills, organizational –and cultural sensitivity, influencing, combined with the right attitude are key. Your professional experience clearly demonstrates you are able to operate in a Data environment and to bring content to the table.


Furthermore, you are/have:

• Experience in navigating complex global environments.
• Overall minimum 8 years of experience
• Highly analytical with the ability to swiftly identify core issues.
• Possess organizational sensitivity, collaborating effectively with diverse stakeholders.
• Enthusiastic, dedicated to aiding others' success and staying proactive.
• Passionate about numbers, proficient in Excel and Power Point.
• Set an example by giving and acting upon feedback, fostering continuous improvement.
• Maintain a strong network within the bank and understand the culture and way of working.
• Customer-focused, capable of building trust with senior leadership.
• Firm believer in the ING hubs strategy.
• Proficient in stakeholder management, comfortable operating at senior leadership levels.
• Proven success in establishing executive relationships and influencing decision-making.
• Innate drive to accomplish tasks.
• Set vision and priorities
• Stand firm in discussions and explain goals in a clear and understanding manner
• Excellent communication skills, adept at conveying messages across all organizational levels, with outstanding English proficiency in both written and verbal communication.
• Self-starter, adept at nurturing collaborative, flexible, and inclusive relationships.
• Work independently to meet high internal quality standards with attention to detail.

What do we offer you?
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
awarded.