Netherlands Job Openings

DSV

Customer Service Representative

Haps

FULL TIME

November 1, 2024

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Job Req Number: 78336
Time Type: Full Time

Move forward as Customer Service Representative at DSV in Haps
Are you ready to take on operational and logistical challenges for a site focused on advanced nutrition? Do you always have an eye for delivering the ultimate customer experience? Are you known for your commitment, sense of responsibility, and ability to take ownership? Your customer-focused approach will thrive in our international working environment.


You get it done
Ensuring maximum customer satisfaction for our client, who supplies products across Europe. At the end of last year, we launched our logistics services for this client, who operates in advanced nutrition products. You ensure optimal collaboration between the warehouse and the customer. You’re on it.



How will you do this? You will be responsible for all administrative and planning activities for our client, making you a key link between our warehouse and the customer. Tasks include ensuring that all information about an order is recorded in our system, monitoring the order's progress, managing the planning for our logistics department, and keeping our customer informed. You achieve this by:



• proactively communicating with our customers and colleagues, ensuring you maintain an overview;
  • preparing and scheduling outgoing orders for our customer;
  • spotting any discrepancies in the orders.


Your team at DSV stands out for its friendly and approachable atmosphere. It’s a close-knit team that helps each other whenever needed! We work hard, but we definitely have fun too! You’ll have the freedom and space to fulfil this role in the best possible way.



We are DSV, we grow
DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.


By working together with great enthusiasm and keeping customer service at the heart of what we do, we ensure success for both our customers and DSV, says Ralph Gommers, Site Manager.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring
  • affinity with logistics and transport;
  • good computer skills;
  • proficiency in both Dutch and English.


It all counts for this vacancy of customer service representative in Haps. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get
Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:


  • a salary tailored to the knowledge and experience you bring;
  • 28 vacation days per year and 8% holiday pay;
  • access to knowledge and training through our DSV Academy and external training courses, allowing you to grow and influence your career path;
  • and of course, a great team to work with!


Move forward
Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Lynn Verheijen will answer all your questions via +31 (0)6 83486958 or lynn.verheijen@dsv.com

DSV - Wereldwijd transport en logistiek
DSV biedt een dynamische werkomgeving die inclusiviteit en diversiteit stimuleert. We doen zaken op een integere manier, met respect voor verschillende culturen en de waardigheid en rechten van individuen. Als je bij DSV komt werken, werk je voor een van de best presterende bedrijven in de transport- en logistieke sector. Je maakt deel uit van een getalenteerd team van ongeveer 75.000 medewerkers in meer dan 80 landen, die gepassioneerd werken aan het leveren van geweldige klantervaringen en diensten van hoge kwaliteit. DSV streeft ernaar het voortouw te nemen op weg naar een duurzamere toekomst voor onze sector en wij zetten ons in om te handelen met respect voor de natuur.
Wij bevorderen samenwerking en transparantie en streven ernaar getalenteerde mensen aan te trekken, te motiveren en te behouden in een respectvolle cultuur. Als je gedreven en getalenteerd bent en deel wilt uitmaken van een vooruitstrevende en veelzijdige organisatie, dan ondersteunen wij jou om je potentieel te bereiken en je carrière vooruit te helpen.
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