Job Req Number: 87699
Time Type: Full Time
Move forward as Customer Service Representative at DSV in ‘s-Heerenberg
Are you eager to work with renowned brands in the Netherlands and across Europe? With your service-oriented approach, you are a valuable asset to our international environment.

You get it done
Your role is essential in ensuring customer satisfaction for leading European retail clients. You’re on it.

How you do this? By taking responsibility for the administrative and planning processes of our retail clients, you ensure smooth operations between our warehouse and the customer. Tasks like accurately recording order information, monitoring order status, organizing logistical planning, and keeping clients informed all fall under your responsibility. You achieve this by:



Your team stands out within DSV because they are known for their informal atmosphere, where collaboration and camaraderie are central. We support one another and tackle every challenge together. Here, you have the freedom to fulfill your role in the best way possible.

We are DSV, we grow
DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Teamwork and quality are our top priorities, says Steve Cornelissen, Supervisor Customer Service.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• affinity with logistics and transport;
• a background in a service-oriented role is a plus;
• proficiency in both Dutch and English.

It all counts for this vacancy of Customer Service Representative in ‘s-Heerenberg. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get
Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary conform cao DSV Solutions between €2,586,41 and €3,567,63 depending on your experience and skills;
• 28 vacation days and 8% holiday allowance;
• access to the DSV Academy and additional training for your professional development;
• the possibility to work from home for a maximum of 2 days after your training period;
• and a fantastic team to work with!

Move forward
Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Lynn Verheijen will answer all your questions via +31 (0)6 83486958 or lynn.verheijen@dsv.com

DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com
Watch here who we are