The Digital Workplace has moved front and centre to ensure organisational productivity and collaboration especially since the Covid pandemic in 2020. Part of this is managing and ensuring secure hardware distribution, setup and management to a workforce working in a hybrid fashion. Architecture; both for tracking and translating industry trends to practical impacts for Workplace, as well as compiling architecture views for delivery projects; plays an important role in this overall domain.

In ING, this exciting and dynamic area is the responsibility of the Workplace Service team supported by domain and enterprise architects from the Enterprise Architecture organisation.

The team
Within People and Hubs Enterprise Architecture, we are looking for a new Workplace Services Domain Architect for Windows and Apple endpoint management. The domain has 2 architects that look after Microsoft 365, workplace infrastructure and hosting overall and this role will be the third integral member of that team. The Workplace Services architects form part of a bigger Corporate Technology and Workplace Services architecture chapter of 10 architects overall. The team is based in Amsterdam and works to further develop ING’s global services.

Roles and responsibilities
As Workplace Services Domain Architect you:

• Translate policies and/or requirements into solutions
• Create high-level architecture designs highlighting options, recommendations and implications.
• Create more detailed solution processes and approaches to guide implementation teams
• Create reference architectures
• Deliver architecture roadmaps
• Compile quality architecture documentation and presentations to facilitate decision making
• Organise and support workshops and presentations for decision making
• Contribute or construct to the creation of global standards
• Manage stakeholders across multiple departments in various countries
• Build a strong collaborative relationship with the Workplace Services product owners and engineers
• Become the go-to person for Apple and Windows endpoint management architecture
• Are up to date with the latest technologies and trends with translation into implications for the organisation
• Work independent under limited guidance with a strong drive to collaborate with other stakeholders
• Participate and/or present in architecture governance forums as required
• Manage your own features in the architecture team backlog ensuring completeness of descriptions, updates and committed start and end dates aligned with the Workplace Service team
• Actively participate in broader quarterly planning and commitment sessions with the Workplace Services team

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• You have at least 5 years of experience as an architect
• Worked in Workplace Services domain looking after:
  • Cloud managed workplaces services (incl. virtual CMW) and endpoint management for both Windows and Mac devices.
  • Printing and scanning solutions on organisational level.
  • Packaging and distribution of applications.
  • An understanding of the related infrastructure and security architecture aspects.
• Have experience in highly regulated environments (e.g., financial institutions)
• Excellent communication skills, capable of conveying complex technical topics to various audiences.
• Ability to develop strong and collaborative partnerships with organizational leaders.
• You improve yourself constantly; and you challenge, improve and train others continuously.
• A bachelor’s or master’s degree in Computer Science, Information Systems, Business Administration or related field/ equivalent work experience.
• Ability to develop strong and collaborative partnerships with organizational leaders.
• Knowledge of and experience with IT architecture methodologies, processes (e.g. TOGAF), service management processes and an agile work environment.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract

• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.