We are Cityden Aparthotels. Every day we do the most to let our guests feel at home and to create an unforgettable stay! We do this by creating a personal and pleasant service, where work and relaxation are balanced in a nice way. Cityden Aparthotels currently consists of a selection of 343 apartments, at three different aparthotels in and around Amsterdam. In a short period of time we have become one of the largest Aparthotel players in the Netherlands and we are very proud of that. You can read more about Cityden on our website www.cityden.com
Front Office Employee
As a Front Office Employee you are the one who will welcome our guests. Of course you will do this with your best smile and that way you will leave an unforgettable first impression. You are the to-go person for the questions of the guests and you are the superstar who also arranges reservations. You are not only the face of the hotel, but also the eyes and ears!
Tasks & responsibilities

• Checking in- and out of the guests;
• Answering questions of the guests;
• Complaint handling;
• And other additional administrative tasks.

Who are you?
You are the person of which the guest automatically gets a smile on their face from. You have a huge hospitality heart and are a hard worker. They can’t get you down!
In addition to the above, we also have a few other qualities that we are looking for:

• You speak English fluently. Dutch is an advantage;
• You live in or close to Amsterdam or Amstelveen;
• You are hospitable and representative;
• You have experience within the front office of a hotel or you have the ambition to learn this.

Besides these qualities you are also a real Daymaker.
A Daymaker:

• Has fun

Having fun with each other and our guest. By being yourself, respect each other and help/support each other at all times.

• Is connected

We always try to establish a (personal) connection with our guest, colleagues and neighbours in order to make the stay/work even more enjoyable.

• Is independent

A fresh and innovative mindset. We think in possibilities, not in difficulties, this characterizes a real Daymaker.

• Is ambitious

Every day we strive to get the most out of ourselves by using our creativity to create a unforgettable stay for our guests.

• No-nonsense

Hands-on mentality and nobody feels too good to help someone else in his/her disciplines, we are all all-round Daymakers!
What do we offer?
An open work culture in which our young ambitious professionals are learning by doing, and if desired, get the opportunity to grow within Cityden Aparthotels and their role. We love hard work and we alternate this with regular team building and fun (foreign) activities, as well as a quarterly drink for all Daymakers.
But there is much more, we also offer you:

• An hourly wage from €13,68 bruto + 17,6% (for 21+ this includes holiday money and vacation days);
• Special rates for the employees to spend a night at the hotel & 30% discount at all Lucia’s Restaurants & Bars;
• Free gym and sauna use at all Cityden locations;
• Regular (afternoon) drinks and trips with the team or entire company;
• The opportunity to grow, within your hotel or the new hotel(s)

Have you become enthusiastic after reading this vacancy and do you see yourself working at one of our Aparthotels?
Contact our recruitment team via work@cityden.com and we are already looking forward to welcome you as one of our new Daymakers!
Job Type: Full-time
Pay: From €13,68 per hour
Expected hours: 38 per week
Work Location: In person