ABOUT NEXTVIEW CONSULTING

Nextview is a design-led Salesforce consulting firm that fuels and accelerates the digital transformation of ambitious companies throughout Europe. As a Nextview team member, you are a designer of better business. You will be an accelerator of positive change with a huge impact on our clients, our company and the planet as a whole. Are you ready to put your energy to work at this B-corporation and Great Place to Work? Then join the adventure!
We are friendly and enthusiastic team passionate about the way we support our clients to grow their business, enabling them to become more customer-centric and optimised. We challenge brands with a vision for the future to reinvent their way of working. We stimulate customer focus and digitisation of operations, and we bring data to life. To realise this, we combine our in-depth knowledge of the industry with Salesforce expertise and apply it to the concept of design thinking. We guide the digital transformation so that organisations can improve more and more every day.

ABOUT THE JOB

The role is focused on Salesforce customer implementations, with a focus on Salesforce’s Core Clouds (Sales Cloud & Service Cloud) and the ability to expand your knowledge in the broad landscape of Salesforce solutions. You will be advising customers, analysing client requirements, developing designs and implementing Salesforce solutions.

ABOUT YOU

We are seeking qualified candidates to join our team for a full-time position.
Please note: Due to legal and operational constraints, we can only consider applicants who possess valid and relevant work permits that allow full-time employment in Germany.

• Experience: 4+ years of experience with technical Salesforce implementations in either consulting or end-customer roles.
• Languages: Fluent in both German and English. Fluency in German is essential for candidates applying for the position in Germany.
• Certifications: Current Salesforce certifications, including but not limited to Salesforce Administrator, Advanced Administrator, Sales Cloud Consultant, and Service Cloud Consultant. If not certified, willingness to achieve relevant certifications within the first 6-12 months.
• Customer Skills: Excellent listening skills with the ability to fully understand customer needs. Capable of defining specific client requirements and translating them into solid implementation plans, focusing on customer success.
• Project Management: Ability to evaluate and manage multiple customer solutions and projects simultaneously.
• Salesforce Configuration Expertise: Experience in:
  • Salesforce Sales Cloud (e.g., Opportunity Management, Forecasting, Reports & Dashboards, Account & Contact Management, etc.)
  • Salesforce Service Cloud (e.g., Service Console, Entitlement Processes, Omni-Channel, CTI Integrations, Knowledge Management, etc.)
  • Salesforce Customer 360 Platform (e.g., Custom Objects, Flow Automations, Lightning Record Pages, etc.)
• Desirable Skills: Experience or willingness to gain experience in related Salesforce technologies, including but not limited to CPQ, Revenue Cloud, B2B Commerce, Experience Cloud, Field Service, and Marketing Cloud.
• Interpersonal Skills: Team player with excellent interpersonal skills; ability to collaborate with clients and team members to achieve outstanding results.
• Customer Relations: Strong customer-facing skills; ability to build and manage long-term client relationships.
• Analytical Skills: Strong analytical skills; ability to define and address customer needs.
• Communication: Excellent communication and presentation skills.

YOUR COMPETENCES

• Customer Focus: You excel in delivering customer-focused solutions. Your communication and actions demonstrate your commitment to exceeding expectations and creating a positive impact.
• Leadership: You are seen as an expert and a professional by others. You can lead a team of professionals, delegate tasks effectively, and motivate the team at the right moments. A great leader knows that success is achieved as a team.
• Building Relationships: Building relationships is key to success in this role. You are skilled at creating strong professional connections with clients and colleagues, ensuring cultural alignment and trust. Your relationship-building abilities enable you to expand solutions and build lasting trust with customers.
• Planning & Organizing: You excel in planning and organizing your work, even in dynamic environments. You keep customers and colleagues informed and ensure everything progresses as planned.

NEXTVIEW BENEFITS

With a distinctive, design thinking-oriented approach and FD Gazelle winner for seven years in a row, Nextview is a leading consultancy that supports national and international companies in their digital transformation in more than sixty countries.
Working at Nextview means working in an innovative, fast-paced, and diverse environment. With lots of opportunities to develop yourself and drive digital transformation with our valued customers. Check out our values, guiding principles, and culture combined with our unique working formula. We’ll grab every opportunity to celebrate memorable moments. Nextview has been awarded as a Great Place to Work 8 times in a row. We are a certified B Corp; a community of leaders, driving a global movement of people using business as a force for good. Our purpose to create a positive impact is not just a nice and caring story. Companies that ignore the demand for positive change in society, will be the dinosaurs of our time. Helping organisations excel responsibly by simply delivering excellence serves our purpose to create a better world. So let’s build ecosystems where people, planet and profit come together!
At Nextview, we understand that our team is our greatest asset, and we're committed to providing a comprehensive benefits package tailored to the needs and regulations of each country we operate in. While the core of our offerings is consistent across locations, here’s a glimpse of country-specific benefits that await you: performance bonuses, individual mobility budget, phone and fitness allowances, Apple Macbook, €2500 annual education budget, and more.

WE ARE DIVERSITY

At Nextview, we see and live the added value of diversity. We focus on talent and personality, regardless of your age, religion, gender, cultural or ethnic background, and physical or mental abilities. Whoever you are: you are more than welcome to apply for this position.

RAISE THE BAR

Nextview started in 2009 as a consulting firm, helping companies implement user-friendly and innovative IT solutions. In the last decade we have been growing fast, transforming ourselves on the go. This has not gone unnoticed, as we’ve been recognised with several awards throughout the years. By 2020 we were prepared for the next step. From a strong home base in the Netherlands, we first expanded to Germany, then to the Czech Republic, Poland and Sweden.