Are you an experienced HR professional looking for the next step in your career?

At Sure Pay, we are seeking a Head of HR to lead our HR, Recruitment, and Office Management efforts, helping shape our company culture and growth strategy and further professionalising our processes. You will play a key role at the team lead level, driving strategic initiatives while being hands-on in their execution.
If you're excited about joining a dynamic, fast-growing company where you can truly make an impact and have a lot of room for growth, we'd love to hear from you!

Why work at Sure Pay?

Sure Pay is a fast-growing fintech/regtech Saa S company with a mission to prevent fraud and misdirected payments. Our diverse team of 85+ employees from 20+ nationalities is dedicated to making payments safer, more secure, and more personal. We're proud of our highly rated company culture and atmosphere, which we work hard to maintain. As we embark on our growth journey, aiming to expand the team by 50% over the next 15 months, we need a strong HR leader to ensure a seamless and positive employee experience.

Your impact

As our HR Manager, you will oversee and manage the HR & Recruitment team, ensuring our operations align with our core values and fostering a great place to work. In this role, you will:

• Provide strategic HR guidance to Directors and Team Leads on performance management, leadership development, learning & development, and employee well-being.You'll be a self-starter who thrives in an environment with limited management, constantly seeking opportunities to improve our efforts. You will be working hands-on to not only come up with ideas and solutions, but also to implement and execute them.
• Lead the People & Office team, including coaching team members, conducting performance evaluations, and fostering a collaborative team culture.
• Manage and professionalise HR, Recruitment, and Office Management efforts, ensuring scalability as we grow.
• Act as a strategic partner and advisor to leadership on key HR topics, while also taking ownership of the hands-on execution of initiatives.

This role is the perfect opportunity for someone who is looking forward to helping scaling up a company and making an impact on employees' daily working lives. If this excites you, then this just might be your chance!

Key Responsibilities:

• You are responsible for the further development and professionalisation of our HR efforts. You proactively advise our Directors and Team Leads on HR topics, as well as executing your ideas and initiatives in collaboration with our HR & Office Employee
• You are involved in and end-responsible for our Recruitment and Office Management towards our directors' board
• You are a part of our Leadership team and you take the responsibility to organise the off-sites and leadership training programs for this team
• You translate company goals to team and individual goals
• Conduct employee support, especially on complex HR cases, ensuring compliance with policies and legal requirements.
• Serve as the point of contact for HR providers,managing contractual relationships (e.g. HRIS platform, Relocation Assistance etc.)
• Stay updated on market changes and labour regulations, ensuring HR policies remain compliant and up to date.
• You provide recurring reports to various stakeholders (e.g. monthly reviews, quarterly developments and annual survey reports) and conduct annual Employee Satisfaction Surveys
• You are in charge of the People & Office team structures and meetings (e.g. standups, retrospective meetings and sprint plannings)
• You are an experienced employee benefit manager, who will run benefit projects and implement them.
• Maintain and build upon our company culture during this period of rapid growth.

How you'll succeed

Minimum requirements:

• You are available for 32 - 40 hours a week
• 5+ years of experience in an HR role (e.g. Head of HR, HR Business Partner, HR Manager, etc.) in fast-paced companies that went through extremely rapid growth
• Experience with or knowledge of Recruitment processes.
• Familiarity with HRIS systems (Hibob knowledge is a plus).
• Strong understanding of Dutch labour laws and HR policies.
• Ability to think critically and initiate ideas, as well as execute them.
• Exceptional communication and interpersonal skills to build relationships across all levels.
• Strong analytical, problem-solving, and prioritisation skills.
• Proven ability to thrive and adapt in a fast-paced, dynamic environment.
• You can describe your work mentality as a real go-getter, result driven and self-starter
• Fluent in English (verbal and written).

Nice to haves:

• Previous HR experience in a start-up/scale-up environment
• A relevant study or certifications related to HR and Recruitment
• Fluency in Dutch is a big plus, but not a necessity.

And in return?

At Sure Pay, our People & Office team is highly valued for its critical role in hiring and retaining (happy) employees. You can expect a fulfilling position where you're given freedom, flexibility and autonomy on how you do your job. We have a flat structure where everyone is accessible and approachable. And last but not least, you'll have an awesome team around you, who are there to support you and work together towards growth and innovation .
We work hybrid, asking our employees to come to our office in Utrecht at least once a week. We have a good social atmosphere within Sure Pay, with regular Friday drinks, outings and a fun quarterly meeting where we all come together for a good catch-up.
Aside from this we also provide :

• 25 holiday days annually (based on full time position)
• 8% personal benefit budget
• NS business card
• Unlimited drinks and fresh fruit at the office
• A great company culture
• A pension plan to take care of you later
• And of course a competitive salary, 8% holiday allowance and Apple hardware needed for your job (Macbook Pro, i Phone etc).