Netherlands Job Openings

Hilton

Housekeeping Supervisor

FULL TIME

September 22, 2024

Housekeeping Supervisor

Join the classic and iconic Hilton Amsterdam!
Hilton Amsterdam is a renowned property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono's 1969 ‘bed-in for peace' and Hilton's first hotel in The Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.

With our Team Members we have one goal to achieve together: exceed our guests' expectations and improve our outstanding service and high quality product on a daily basis. Creative, innovative, a great charisma… Hilton Amsterdam!
Job description
For our Housekeeping department we are looking for a Housekeeping Supervisor to reinforce the team on a full-time basis. The position includes the following main tasks:

Manages the allocation of work for the public area cleaners, housemen and housekeeping attendants

Manages the team members independently in accordance with the relevant guidelines

Communicates and delegates tasks to the team to ensure a smooth running of the shift

Assists with training by positively reinforcing successful performance and applying coaching techniques wherever necessary

Develops positive relationships with team members and is able to address individual needs and concerns

Carries out routine quality inspections in all front and back of the house areas and guest rooms
Ensures team members are aware of all VIP guests and special requests

Anticipates guests' needs by constantly evaluating the environment and guests for cues

Complies with hotel security, fire regulations and all health and safety legislations

Assists the Housekeeping management team and supports other departments wherever necessary

Is responsible for administration tasks such as managing the lost property office, key control and working hours registration
Is aware of cleaning methods and products as well as the use of cleaning machinery
Supports the Housekeeping management team in stock control and ordering

Required skills and competencies
For this position, we are looking for an organized, pro-active and involved Housekeeping enthusiast who can offer 5*-service and motivate our team members.
Therefore, we are looking for the following attitude and skills.

You are committed to delivering high levels of guest service

You act with integrity and honesty to support the culture, values and mission of Hilton

Excellent communication skills required in English, Dutch speaking skills are preferred

Minimum one year of relevant experience in a supervisory role in a similar department

Good computer skills (Word, Outlook, Excel and hotel systems)

Organized, accurate with an eye for detail

What can you expect from us?
Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:

Intensive training period and a personal development program
Internal transfer and promotion possibilities
Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program
Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels
Annual team outings, staff party and quarterly team member forums
International and vibrant team that has a work hard/play hard attitude to life and who enjoy having fun at work as well.

Have we sparked your interest? Don't hesitate, apply now and become part of the Hilton family!

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