International Process Harmonization Specialist

Netherlands Job Openings

NN Group

The Hague

October 8, 2024

We bieden je

NS Business card, ook privé te gebruiken

13e maand en vakantiegeld

27 vakantiedagen en 1 Diversiteitsdag

Hybride werken

Waarom NN Group

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Support +20 miljoen klanten

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At NN Group, our ambition is to be an industry leader, known for our customer engagement, talented people, and contribution to society. We are strengthening our emphasis on enhancing operational efficiency, and therefore we are focusing on standardisation, automation, and re-use without losing our focus on CX and growth. Technology and data will enable us to successfully transform our business. To achieve this, we have embarked on a transformation programme focusing on six workstreams across our operating countries. We are excited to work towards our ambitious goals for the future. Are you up for a new challenge and would you like to help us shape the future? Read more below and apply!

Wat ga je doen?
As an International Process Harmonization Specialist at NN you will play a key role in driving the standardization and optimization of business processes across multiple countries. With a focus on enhancing efficiency and ensuring consistency, the successful candidate will lead initiatives to streamline operations and align them with industry best practices and regulatory requirements. Collaborating closely with stakeholders from various departments and regions, you will leverage their expertise in process management to design, document, and implement standardized procedures while identifying opportunities for automation and improvement. This role requires:

The ability to lead process mapping workshops and facilitate discussions to gather requirements and gain insights from key stakeholders
The harmonization of processes and the guarantee that the agreed-upon “to-be” process is implemented as planned with stakeholders
A deep understanding of insurance business processes and a proven track record in process optimization
The ability to analyse existing processes to identify bottlenecks, inefficiencies, and opportunities for improvements and automation
To work as a “bridge” between the business and IT development teams, from top management to end users

Wat wij jou bieden
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

A unique opportunity to play an important role in an international transformation programme
The opportunity to impact customer and agent experience and operational excellence
The exposure to diverse tech landscapes and best practices
The recognition and growth in a forward-thinking organisation

We offer this job fully remote as a virtual assignment for 1 to 3 years. As part of this role, you will have an employment contract under the local collective labour agreement (CLA) from one of the 11 countries where NN operates. This means you can apply for the job if you reside in one of the countries where NN is located (Netherlands, Belgium, Czech Republic, Poland, Slovakia, Hungary, Romania, Spain, Greece, Turkey, Japan). Once we know from which country you will perform the job, we will be able to inform you better about the local employee benefits.

Wat je meebrengt

Strong communicator with high interpersonal skills (with central and local teams) in a multi-country setup, capable of collaborating effectively with stakeholders at all levels of the organization
Excellent analytical and problem-solving professional, detail-oriented, with the ability to identify opportunities for optimization and efficiency gains
Experienced with process modelling tools and methodologies (BPMN 2.0, MS Visio or similar)
Process-oriented thinker with an interest in digital innovation and the efficiency of insurance operations
Highly knowledgeable in process improvement methodologies (e.g., Lean Six Sigma)

In addition, the following skills would be considered a plus and/or beneficial:

Experience/certification in Agile project delivery and project management
Knowledge of Salesforce environment

Mirjam Dungen

Talent Acquisition Specialist

Wat gebeurt er na je sollicitatie?

Je solliciteert

Jouw CV en motivatie worden door de Talent Acquisition Specialist en manager bekeken. Je ontvangt een reactie binnen twee weken.

Interview(s) en online assessment

We streven ernaar binnen een week het eerste gesprek in te plannen. Voorafgaand aan je tweede gesprek vragen we je een online assessment te maken.

Aanbod

Zijn we een match? Dan ontvang je van ons direct een aanbieding. De Talent Acquisition Specialist loopt samen met jou het aanbod door.

Welkom bij NN

Aanbieding geaccepteerd? Gefeliciteerd! Om alles ook administratief goed te regelen starten we de pre-employment screening en sturen we jouw arbeidsovereenkomst toe.

We regret to inform you that this job opportunity is no longer available as it has expired

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