Netherlands Job Openings
Sharp Brains Ltd
IT Support Engineer (m/w/d)
Amsterdam
FULL TIME
October 28, 2024
Position: IT Support Engineer (2DPW)
Location: Amsterdam, Netherlands
Job Type: Full-time, Fixed Term Contract
Working Hours: Standard Business Hours (2DPW)
Language Requirement: Bilingual (English + Dutch)
Preferred Contract: B2B with Sharp Brains Limited (UK) – Candidates should be eligible to contract/file taxes as a self-employed individual or through an umbrella company.
About Us:
At Sharp Brains Limited, we are a dynamic global IT services company committed to delivering exceptional deskside and network support. Based in the UK with an offshore team in Pakistan, we pride ourselves on our 24/7 service desk and our dedicated onsite staff providing unparalleled support worldwide.
What We’re Looking For:
Are you passionate about technology and eager to make a difference? We’re seeking a proactive IT Support Engineer to provide exceptional support for end-user computing. If you thrive in a collaborative environment and have a knack for problem-solving, this role is for you!
Key Responsibilities:
- Deliver top-notch second-level support for desktop systems, printers, and operating systems.
- Guide users through hardware and software queries with expertise and patience.
- Collaborate seamlessly with IT Services, Data Center, and Network Infrastructure teams.
- Install, maintain, and upgrade client equipment and infrastructure.
- Conduct proactive diagnostic tests to identify and resolve issues swiftly.
- Support both Windows and OS-X platforms, ensuring smooth operation across devices.
- Utilize remote support technologies like Microsoft Remote Desktop and Apple Remote Desktop to assist users.
- Perform virus and spyware removal using specialized tools.
- Investigate and resolve technical problems, performing Root Cause Analysis (RCA) when necessary.
- Manage service tickets, emails, and phone calls, ensuring timely resolution in line with SLA agreements.
- Document, track, and monitor issues to enhance our service quality.
- Proficiency in troubleshooting Windows and OS-X platforms.
- Strong background with remote support tools.
- In-depth knowledge of MS Office for both Windows and Mac.
- Expertise in virus and spyware removal techniques.
- Exceptional problem-solving skills and a proactive approach to challenges.
- Be part of a forward-thinking team in a vibrant work environment.
- Collaborate with skilled professionals and grow your career in the IT sector.
- Enjoy a supportive culture that values innovation and teamwork.
Job Types: Full-time, Contract
New Job Alerts
Baker Tilly (Netherlands) N.V.
Senior Manager MKB Accountancy
The Hague
FULL TIME
November 15, 2024
View Job Description
Baker Tilly (Netherlands) N.V.
Director MKB Accountancy
The Hague
FULL TIME
November 15, 2024
View Job Description
OCI Global
Senior Accounting & Reporting Specialist
Sittard
FULL TIME
November 15, 2024
View Job Description
TLD EUROPE
After-Sales Service Technician Senior M/F
Amsterdam
FULL TIME
November 15, 2024
View Job Description
Looking for similar job?
ESP Global Services
Desktop Support Engineer - Amsterdam, Netherland
Amsterdam
FULL TIME
September 20, 2024
View Job Description
ESP Global Services
Desktop Support Engineer - Amsterdam, Netherland
Amsterdam
FULL TIME
September 20, 2024
View Job Description
Pharming Group
Director of Manufacturing, Control & Support
Leiden
October 8, 2024
View Job DescriptionNayak Aircraft Services Netherlands BV
Manager M&A & Executive Support
Lijnden
FULL TIME
October 8, 2024
View Job DescriptionYang Ming (Netherlands) BV
IT support assistant
Rotterdam
FULL TIME & PART TIME
October 8, 2024
View Job DescriptionNew Job Alerts
Baker Tilly (Netherlands) N.V.
Senior Manager MKB Accountancy
The Hague
FULL TIME
November 15, 2024
View Job Description
Baker Tilly (Netherlands) N.V.
Director MKB Accountancy
The Hague
FULL TIME
November 15, 2024
View Job Description
OCI Global
Senior Accounting & Reporting Specialist
Sittard
FULL TIME
November 15, 2024
View Job Description
TLD EUROPE
After-Sales Service Technician Senior M/F
Amsterdam
FULL TIME
November 15, 2024
View Job Description