Netherlands Job Openings

stichd

Sales Support Representative

Den Bosch

FULL TIME

July 31, 2024

The Job

As a Sales Support Representative at stichd it is your responsibility for managing the complete order process and offering optimal service to our customers and sales force in the Retail. You are responsible for the order, forecast and delivery process and ensures optimal services and support towards the assigned accounts. Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability.

Your Mission

Ensure excellent services and support towards our customers;
Manage incoming orders and sales with aim for efficiency and excellent service;
Nurture and develop customer relations with a focus on maintaining a high service level;
Work pro-actively with existing customers;
Ensure perfect liaison in forecasting needs from the customers and stock levels;
Monitor the order process and make sure products are delivered following customer agreements;
Analyzing and monitoring sales- and turnover results of your client portfolio and identifying commercial opportunities to Sales;
Suggest actions and ways to further improve the business;
Be constantly critical about the ways of doing business and pro-active for (new) opportunities;
Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc.
Coordinating bi-annual sample processes;
Plan and prepare sales meetings together with the sales team;
Limited travel to visit markets, customers and be present at International Sales Meetings is expected;
Monitor SMU and SH (special handling) process and responsible for on-time delivery;
Debtor management.

Your Talent

Commercial experience developed in the Sporting/Fashion goods or FMCG industry
Bachelor’s degree in Business Administration or an economics/sales related field;
Strong and positive team player with a solution focused approach and a high quality standard of execution and delivery;
Knowledge of International trade conditions, incoterms, export procedures and documentation;
Fluent written and verbal communication in English;
Results oriented and organizational awareness;
Strong operational skills, and experience with processes (SMU’s, forecasting, Inco terms);
Affinity towards digitalization and E-commerce;
Proactive and problem solving, eager to learn, self starter, self aware and self confident, not afraid to speak up, hands-on;
Able to think in processes (think and hands on mentality)
Ability to focus on continuous improvement and development;
Excellent knowledge of Microsoft Office (Outlook, Excel, Powerpoint and Word);
Knowledge of SAP is preffered;
Fulltime available (min 32 hours)

We Offer

1-year contract with option for extension to permanent contract;
Salary based on 38 hours per week, depending on education and experience;
Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 37/40 per year ór choose for a 40-hour salary per month with still 25/28 holidays. You can switch every six months;
Annual bonus scheme;
New hires (introduction) days with all new colleagues from all our global offices;
Great offer of e-learnings and a training offer for personal development;
Enough free fruit for you daily vitamins;
Provided lunch for low cost;
Choose between lease-bike, NS Business Card or travel by car for € 0,23 per km (>10km).
8% holiday allowance, employee insurances and a good pension scheme;
Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;
Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);
Flexible working hours, modern workspace and a good working atmosphere;
International working environment with colleagues of more than 50 different nationalities;
Wellbeing activities (f.e. yoga, pilates and bootcamp);
Community involvement (stichd impact tool);
stichd drinks 5/6x per year in the city center of Den Bosch;
Work hard, play hard. Our stichd-events are legendary.

About Us

As a family of experts - currently employing over 750 people - we focus on creating exceptional products within our categories. From branded socks and underwear to fashionable swimwear and iconic fanwear, we are proud to Consciously Craft Convenience for customers and consumers.

Partnering with global A-list brands our current brand portfolio includes PUMA, Tommy Hilfiger, Levi’s, Head and Calvin Klein for our Essentials. For our Fanwear business: Ayrton Senna, BMW Motorsport, Formula 1, Formula E, Mercedes F1 Team, Williams Racing, Porsche Motorsport, Scuderia Ferrari F1 Team, Aston Martin F1 Team and Manchester City Football Club. And for our Lifestyle business: BMW Lifestyle.

Through weaving together Design, Sales, Logistics, Marketing and Digital, we create a seamless one-stop-shop environment. A member of the PUMA Group, stichd is a licensee with its head office located in ‘s-Hertogenbosch, the Netherlands. In addition, stichd has a global presence with sales offices throughout Europe, China, in Southeast Asia and North America. The company’s warehousing and logistics are in Tilburg, Netherlands, Mexico City, Malaysia and the United States of America.

If you’re interested in this position and meet the requirements, click 'Apply' now!

Acquisition as a result of vacancies is not appreciated.

stichd provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at stichd and PUMA and we do not tolerate any form of harassment or discrimination.

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