What we're looking for:

• Communication (& Language): You have excellent written and spoken communication skills in both English and Dutch, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
• 3+ years experience in customer-facing activities in a B2B environment.
• 2+ years experience working directly with enterprise customers as a Solutions Engineer.
• Ability to disseminate and popularize technical information for a general audience.
• Great presentation and communication skills.
• Keen eye for detail and quality.
• Excitement when it comes to investigating, testing and exploring solutions for customers.
• Exhibits a high degree of independence, leading projects confidently with minimal to no oversight.
• Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality.
• Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services.
• It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role.
• Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course Saa S.
• Experience working with Saa S tools and in the security industry is an asset.

What you can expect:

• Be the main technical point of contact within 1Password’s Go-To-Market team.
• Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support.
• Understand our competitors thoroughly for objection handling and talk track development.
• Provide technical coaching and professional development to 1Password’s sales team.
• Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure.
• Provide technical education to customers and staff when needed.
• Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments.
• Occasional travel may be required for events.
• After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more.
• At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors.
• At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers.
• Please note that this job description is subject to modifications and is not an exhaustive list