TECHNICAL ARCHITECT SERVICENOW

Publication Date: Oct 30, 2024

Ref. No: 522625

Location:Amstelveen, NL, 1185 MC

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

What impact you can make
As a Technical Architect, you will be responsible for our customer's technical designs, helping them to master the technical solutions needed to make an implementation successful. You will work closely with the Solution Architect and Technical Consultants in the team, coaching and mentoring the more junior members who will look to you for support.

Role and Responsibilities

• Governance of the relationships between applications, legacy systems, component libraries, content repositories, and supporting databases
• Preparing and running functional design workshops, crafting design specifications based on out-of-the-box functionality and customer requirements.
• Providing creative solutions to resolve business problems, technology issues, process and people challenge.
• Working with the Pre-Sales and Delivery teams to support, validate, and help deliver client presentations, workshops, proof or concept designs, and responses to technical and business inquiries.
• Hands-on technical delivery of the Service Now technical solutions
• Research systems and/or programs to resolve causes of failure or poor operational performance; then define, test, and implement detailed solutions.
• Stay ahead of product developments/ releases to a level required for demonstrations and thought leadership.
• Mentoring and coaching others, as well as sharing standard processes and knowledge.
• Support the development and growth of the services delivered by Service Now practice.

Required Skills and Experience

• Extensive experience in technical solution design and implementation of the Service Now application.
• Knowledge of IT and Enterprise Service Management is critical.
• Expertise and experience with the Service Now toolset is relevant.
• Experience in multiple application architectures and supporting technologies.
• Expertise with scripting languages such as Java Script.
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
• Shown management / influencing abilities.
• Ability to produce documentation at various levels including technical and customer-facing.
• Excellent verbal and written communication skills

We can flex on these, but it would be great if you have:

• Service Now experience in the areas of ITSM, SPM, ITOM, IRM, CSM, or HR products
• Service Now Certifications in all areas
• Knowledge of relational databases (My SQL, MSSQL, Oracle)

Please note: Candidates must be prepared to travel and visit the office a few times a month. Candidates must have legal authorization to work in The Netherlands and have the Level C1 Dutch speaking/writing.

Our Offering
Next to a welcoming and global work environment, we offer:

• A comprehensive and personal benefits package, which includes 29 Holidays.
• 13th-month bonus
• Holiday allowance (8%) and an incentive payment
• A flexible mobility budget with an option for an electric lease vehicle
• Local and international career opportunities
• Being part of bringing the latest and greatest tech to solve sophisticated cases.
• Atos University - a platform with 11.000+ learning offerings to improve and upgrade your skills.

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If you have any questions, please contact our recruiter Alfred Asante

Let’s grow together.