Job description Branch Administrator


Hours: Part-time, 25 hours per week (Monday to Friday, 5 hours per day)
Are you a friendly, welcoming, and engaging person who is tech savvy, with demonstrated experience working in customer facing service and administration roles who works well within a small team?
CCS Disability Action Nelson are looking for someone who:

• Is a team player – but can also work independently.
  
• Has friendly and warm personality.
  
• Can engage with people from diverse backgrounds in a friendly manner in person and/or over the phone.
  
• Is IT savvy, knows their way around computer software and is willing to learn and pick up new systems quickly.
  
• Has excellent attention to detail and thrives when no two days are the same.
  
• Has demonstrated customer service experience.
  
• Experience in the disability sector is preferred but not essential.
  

If this sound like you, we would love to hear from you! We value diversity in our workforce and encourage people with lived experience of disability to apply.

Job specific information

This role maintains a high standard of reception service and administrative support that ensures the smooth day-to-day running of the Nelson office and supports the Blenheim office as required. This includes supporting our Service staff to coordinate and provide responsive supports for disabled people we support.
Why us?
We have a positive workplace culture that values employee wellbeing and work-life balance. As such, we have a range of initiatives to foster a positive work environment and support our employees. These include:

• A friendly and values-based environment where you can make a positive impact.
  
• Receive access to our Employee Assistance Programme, providing free and confidential counselling and support.
  
• Access our employee benefits programme and a paid day of wellness leave each year.
  

About the role:

• Provide a friendly, courteous, welcoming and helpful reception service to anyone who comes to the office.
  
• Provide information, advice and/or complete Total Mobility Assessments/Mobility Parking Permits Applications in a courteous manner.
  
• Input data, maintain and produce information as required from our databases.
  
• Provide clerical and administrative support to the Service Manager and Service Co-ordinators at a consistent high level that maintains the smooth running of the office.
  
• Maintain a high standard of professional and organisational behaviour and practice.
  
• Attend, participate in and seek training/professional development opportunities (including internal and external supervision).
  
• Support and maintain effective teamwork.
  
• Work in ways which are consistent with Treaty of Waitangi.
  
• Undertake other such duties /tasks as allocated by the Service Manager.
  

About you:

• Friendly, flexible, adaptable and pleasant manner.
  
• Team player who establishes good rapport with colleagues and external stakeholders.
  
• Office related experience or training.
  
• Understanding of the disability sector and ability to relate to disabled people in a positive affirming manner.
  
• Experience in the day to day running of a busy office.
  
• Customer service focus.
  
• Excellent time management and organisational skills.
  
• Intermediate level of knowledge of databases and office IT systems including Power Point, Publisher, Excel and Outlook.
  
• Systems and process focused.
  
• Accurate and quick typing and data entry skills.
  
• Able to manage multiple tasks and work within short deadlines/timeframes.
  
• Willing to learn new skills and take on challenges.
  

How to apply

To apply, send your completed CCS Disability Action application form, a copy of your CV, and a cover letter to: Southern.Recruitment@ccs Disability Action.org.nz
We are committed to ensuring our application process is accessible to everyone. Should you have any questions, require accommodations, or would like an alternative application method, please contact Serene Tzeng on 027 207 6799 or via the email address above.
Applications will be considered as they are received. As such, the closing date is subject to change. We will endeavour to update you regarding the status of your application as soon as possible.

About us

CCS Disability Action builds our work around three core documents; UN Convention of the Rights of Persons with Disabilities, Te Tiriti o Waitangi and the New Zealand Disability Strategy. We work within a Human Rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. This position offers you flexibility in how you manage the role and we openly encourage people with lived experience of disability to apply.