We are looking for a Contract Manager - Connections (Standard) reporting to our Connections Services Team Leader. You will primarily look after new network connection points for new and existing housing and subdivision connections including connection upgrades to residential and commercial properties.
This role involves a high-level of problem solving and customer engagement to ensure we continue to deliver outstanding service to our customers.
About us
Passionate, curious, and innovative are a few words that describe our people. We are powering the future, connecting communities, and igniting innovation. Orion owns and operates the electricity distribution network that provides power to central Canterbury. As the third largest electricity distribution network in New Zealand, we cover remote rural areas, regional towns, and the city of Christchurch.
We are an essential service and take our responsibilities seriously. We are community owned and working here means a career with meaning and purpose that makes a difference in your very own neighbourhood.
The role

• Manage customer relationships, enquiries and expectations by providing guidance and consultation through the delivery process
• Conduct assessments of technical connections ensuring outcomes are compliant
• Complete reactive work providing safe outcomes for customers
• Minimise risks created by customer driven construction or decommission work

About you

• 3 years' experience in a similar role or environment (infrastructure, energy, utilities or construction) with a New Zealand Electrical registration or equivalent
• A good working knowledge of electricity networks
• Ability to make robust decisions with strong communication skills
• An understanding of the NZ Regulatory environment, in particular the Electricity Authority – Code of Compliance
• A high level of attention to detail and a customer centric approach

We offer
You'll find at Orion, you can come as you are and just be you. You will be joining a workplace that values who you are, the work you do, and the way you think. Importantly, we offer:

• Flexible working arrangements, and flexible locations with our Head office in Burnside and satellite offices in Rolleston and Ferrymead
• Three days of “My Days” leave
• A broad range of workplace benefits from a wellbeing allowance to access to our holiday house in Hanmer!

You might be surprised to find out that the company that brings the power to your home is innovative, inclusive, progressive, and quite good fun.
To apply
We encourage you to be you in your application! We are truly committed to diversity, inclusion and lifting our cultural capability. You don't need to be knowledgeable in these areas, but you do need to be on board with learning.
Please reach out to us with any questions at zoe.dalton@oriongroup.co.nz. We will be screening applications as we receive them to move swiftly to interviews. To learn more about us, check out our careers site to find out more about working Orion.
You must have the right to live and work in New Zealand to apply for this job. Pre-employment checks are part of our recruitment process.