Do you love creating unforgettable experiences for guests in a breathtaking alpine setting? Are you energized by a dynamic, customer-focused role? Join us at Cardrona Alpine Resort as a Hub Host, where every day is an opportunity to make a lasting impact on our visitors.
We have multiple Hub Host roles available to fit a variety of schedules, from positions for the full summer season to shorter-term roles for a more limited period - perfect for those seeking flexibility.
As a Hub Host, you'll play a vital role in enhancing each guest's experience, making sure every visitor feels welcome and well-informed about our resort's offerings. You'll provide outstanding guest service and be a knowledgeable resource on everything Cardrona has to offer, from lift passes to rentals and beyond. You'll actively promote, sell, and cross-sell our services, ensuring guests have everything they need for an amazing day on the mountain. Additionally, you'll handle day-to-day cash flow with precision, ensuring accurate till balancing and banking procedures.
What are we looking for in you?

• Previous experience in a customer service or sales role is preferred.

• Excellent interpersonal and communication skills.

• Ability to work in a fast-paced, high-energy environment.

• Strong attention to detail and organisational skills.

• A positive attitude and a commitment to delivering top-notch service.

What do you get out of this?
Enjoy some incredible staff perks! Along with your pass and discounts up at Cardrona and Treble Cone, you can bring a friend along to experience Real NZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!
Who are we?
Cardrona / Treble Cone prides itself on bringing together a team of people from all over the world who are the friendliest, most helpful, most proactive, and consistently go the extra mile to provide amazing guest service. At Cardrona/TC we're more than just a team - we're a family. We have fun, work hard, support each other, and are passionate about our resort and our values. If this sounds like you, come join us!
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.