New Zealand Job Openings
Hynds
Senior Customer Service / Internal Sales
Auckland
November 13, 2024
Key Responsibilities
- You will provide customers with excellent sales service and ensure the customer needs are met and that all interactions with customers meet the Hynds service standards.
- Sales Support; Provide internal sales support for the Account Managers and Product Managers.
- Liaising on other sales activities and quote follow-up and amending as required and preparing for contract fulfilment activities as appropriate.
- Administration Support: Complete administration tasks required to ensure compliance with Branch Performance standards.
- Quoting: Work with the sales team to establish the product solutions required and assemble a commercial and accurate quote to a high standard.
- Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
- Flexible, reliable and customer focused. Communicates effectively with the wider team and operates in a respectful and supportive manner. Shares openly and willingly and is an active participant.
- A good range of product and application knowledge is important, as is an understanding of how products work together to form solutions.
- Ability to handle weights up to 20 kg, and work in uncomfortable physical positions, and on hard surfaces.
- Accurate With Detail: To ensure quotes are correct as they form the basis of a commercial contract.
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