Nigeria Job Openings
Workforce Group
Business Operations Manager
Lagos
FULL TIME
August 28, 2024
- We are seeking an experienced and dynamic Business Operations Manager to lead our Sales and Operations team in our Lagos office.
- This role is critical in driving the achievement of sales targets for both our mature products and new products imported to the country, managing the day-to-day operations, and ensuring the seamless integration and performance of new business lines in the market.
- The ideal candidate should possess strong leadership skills, a strategic mindset, and a proven track record in sales and operations management.
Sales Management:
- Develop and execute strategies to achieve sales targets the company’s new product line.
- Manage the market research on various products that might be introduced to the Nigeria market, make detailed analysis, and create market entry strategies.
- Lead and provide guidance to the sales team to develop sales and distribution channels.
- Monitor market trends, competitor activities, and customer needs to identify growth opportunities.
- Drive sales initiatives and campaigns to boost product visibility and market share.
- Analyze sales data and provide regular performance reports to senior management.
- Oversee daily operations to ensure efficiency, quality, and cost-effectiveness.
- Manage levels, distribution logistics, and supply chain activities to meet customer demands.
- Collaborate with cross-functional teams (e.g., sales and marketing, documentation and logistics, finance) to streamline operations.
- Ensure compliance with local regulations and company policies.
- Recruit, train, and develop a high-performing sales and operations team.
- Set clear goals and performance expectations, providing regular feedback and coaching.
- Foster a collaborative and results-driven work environment.
- Implement training programs to enhance team skills and knowledge, particularly in relation to new product lines.
- Lead the introduction and market integration of new products being imported to the country.
- Coordinate with Head office and local teams to ensure successful product launches.
- Develop and execute go-to-market strategies, including pricing, positioning, and distribution plans.
- Build and maintain strong relationships with key customers, distributors, and partners.
- Address customer inquiries and concerns promptly and effectively.
- Gather customer feedback and insights to improve products and services.
Education:
- Bachelor’s degree in science and Engineering, Industrial Automation, Business Administration, Sales, Operations Management, or a related field.
- An MBA or equivalent is a plus.
- Minimum of 7-10 years of experience in sales and operations management, preferably in industrial equipment, industrial chemicals, automobile and machinery, spare parts and tyres.
- Proven experience in managing sales teams and achieving sales targets.
- Experience with product launches and market entry strategies is highly desirable.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strategic thinker with strong business acumen.
- Proficient in using CRM and ERP systems.
- Ability to analyze data and make informed decisions.
- Results-oriented with a focus on achieving goals.
- Ability to work under pressure and manage multiple priorities.
- Adaptable and open to change, with a continuous improvement mindset.
- Strong ethical standards and integrity.
- This role may require occasional travel within the country and to regional/global headquarters.
- Flexibility in working hours may be required to meet business needs.
N80,000 - N120,000 Monthly.
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