Nigeria Job Openings
Grand Bezer Nigeria Limited
Hotel Receptionist / Front Desk Officer
Abuja
FULL TIME
September 12, 2024
Hotel Receptionist / Front Desk Officer
Grand Bezer Nigeria Limited
Grand Bezer Nigeria Limited
Customer Service & Support
Abuja
Full Time
Full Time
Hospitality & Hotel
NGN Less than 75,000
Negotiable
NGN Less than 75,000
Negotiable
Easy Apply
New
1 week ago
Job Summary
We are seeking a Hotel Receptionist / Front Desk Officer. The role involves welcoming guests, checking them in and out, addressing guest queries, and delivering prompt and professional guest service to meet their needs and ensure satisfaction.
We are seeking a Hotel Receptionist / Front Desk Officer. The role involves welcoming guests, checking them in and out, addressing guest queries, and delivering prompt and professional guest service to meet their needs and ensure satisfaction.
-
Minimum Qualification :
OND -
Experience Level :
Entry level -
Experience Length :
3 years
Job Description/Requirements
Requirements:
Responsibilities
-
Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest's payment method
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Retrieve mail, packages and documents such as faxes for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports, or other reports requested by management
- Manage conference room bookings and scheduling
- Close guest accounts and check guests out
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
Requirements:
- Minimum of 3-4years of experience
- Minimum of OND certificate
- Must be attentive to details
- Must have good communication skills
New Job Alerts
AAA Finance and Investment Company Limited
Operations Supervisor
Lagos
FULL TIME
November 9, 2024
View Job Description
Ayhomes Investment Limited
Banking and Payment Support Assistant
Lekki
FULL TIME
November 9, 2024
View Job DescriptionShema Holdings Limited
Experienced Supermarket Manager
Abuja
FULL TIME
November 9, 2024
View Job Description
AAA Finance and Investment Company Limited
Legal Executive Assistant
Lagos
FULL TIME
November 9, 2024
View Job DescriptionLooking for similar job?
Robert Johnson Technologies Limited
Hotel General Supervisor
Lagos
FULL TIME
August 30, 2024
View Job DescriptionGrand Bezer Nigeria Limited
Hotel Receptionist / Front Desk Officer
Abuja
September 12, 2024
View Job DescriptionE-direct.ng Essential Nigeria Limited
Hotel Receptionist
Lagos
September 9, 2024
View Job DescriptionSee What’s New: Grand Bezer Nigeria Limited Job Opportunities
Grand Bezer Nigeria Limited
Office Secretary
Abuja
FULL TIME
September 19, 2024
View Job DescriptionNew Job Alerts
AAA Finance and Investment Company Limited
Operations Supervisor
Lagos
FULL TIME
November 9, 2024
View Job Description
Ayhomes Investment Limited
Banking and Payment Support Assistant
Lekki
FULL TIME
November 9, 2024
View Job DescriptionShema Holdings Limited
Experienced Supermarket Manager
Abuja
FULL TIME
November 9, 2024
View Job Description
AAA Finance and Investment Company Limited
Legal Executive Assistant
Lagos
FULL TIME
November 9, 2024
View Job Description