Sales Officer

LORACHE CONSULTING

Management & Business Development

New

Yesterday

Responsibilities:

• Cold Calling in designated coverage cluster of Home Estate
• Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
• Send daily reports and updates as required by ASM/FBB Head
• Conduct Sales Meetings with Clients at their premises/homes
• Follow up with leads daily for sales generation
• Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
• Liaise with the Customer care team to help customers recharge and resolution of complaints as part of customer retention and life cycle management.
• Develop, build, and manage a client base for references and repeat sales
• Handle the sales process at each stage from prospecting to the product description to CAF sign-up with payment collection and finally installation of broadband connection at customer premises
• Meet and build relations with Facility Managers in Estates for marketing activities leading to Residential Sales initiatives
• Prospect new clients via sales calls, direct mail, email, Whats App, and networking events
• Appoint SSA and build relations with them to generate leads
• Participate in trade shows, conferences, and community events to help promote the residential sales programs
• Tracking of competition in our service areas for their presence and tariff plans

Requirements:

• Self-motivated and Self Starter
• Ability to communicate effectively and handle customer queries
• Bachelor’s degree in Business Administration, Business Management, Statistics, or a related field.
• 2-3 years of relevant sales experience
• Direct sales experience from Telecom/ISP only.
• Required experience from any of the ISPs or MVNO in Nigeria like IPNX, ISN, Cobranet, Fibre1, VDT, Swift, Hoops telecoms, Ngcom, Mangonet, Mainone, Airtel. MTN, etc
• Candidate should have door-to-door, front-line, cold sales, and direct sales experience only.
• Age between 25 and 30 Years.
• Ability to work independently and without supervision
• A well-organized and detailed approach to work is an added advantage.
• Time management is key.