Norway Job Openings
Glint Solar
Customer Success Manager France
Oslo
FULL TIME
November 13, 2024
The world needs to increase the amount of renewable energy to battle climate change. Glint Solar is an Oslo-based startup accelerating the growth of solar energy by making it fast and simple to find the best solar project locations.
Glint Solar was founded in 2020 with the mission of accelerating the adoption of solar energy across the globe. Today we are counting 30+ employees, an increasing number of customers from all over the world and we have exciting times ahead. We are scaling!
We are currently seeking a French-speaking Customer Success Manager to help us foster strong relationships and drive high levels of customer engagement.
Who are you?
We’re looking for an empathic problem-solver to join our Customer Success team. You are motivated by understanding our customers' needs, solving problems and driving customer satisfaction. You enjoy building strong relationships with our customers and want to make a difference. Creativity and content creation will also be an important part of the role as we scale up our business. You will be part of the go-to-market team working alongside Sales, Marketing and Product Management teams to ensure our services are delivered successfully.
Your responsibilities
As a Customer Success Manager you will be responsible for:
Ideal qualifications
This is what we can offer
We are a fun-loving team of people from different backgrounds, with different likes and personalities. Between us you will find people who: love cross-country skiing, enjoy cooking new dishes, play frisbee golf, and DJ on the weekend. So what do we have in common? We support each other, love solving customer problems, believe in technology, and want to drive positive change in the world.
In addition to a great team we can also offer you:
Glint Solar was founded in 2020 with the mission of accelerating the adoption of solar energy across the globe. Today we are counting 30+ employees, an increasing number of customers from all over the world and we have exciting times ahead. We are scaling!
We are currently seeking a French-speaking Customer Success Manager to help us foster strong relationships and drive high levels of customer engagement.
Who are you?
We’re looking for an empathic problem-solver to join our Customer Success team. You are motivated by understanding our customers' needs, solving problems and driving customer satisfaction. You enjoy building strong relationships with our customers and want to make a difference. Creativity and content creation will also be an important part of the role as we scale up our business. You will be part of the go-to-market team working alongside Sales, Marketing and Product Management teams to ensure our services are delivered successfully.
Your responsibilities
As a Customer Success Manager you will be responsible for:
- Building strong, long-term relationships with assigned customers by staying in constant communication and efficiently resolving issues tailored to individual needs.
- Ensure an overall great customer experience and onboarding to Glint Solar through communication and customer education.
- Driving retention and expansion through upselling and cross-selling.
- Be the voice of the customer internally with deep customer understanding and communicate customer feedback and experiences to the rest of the team.
Ideal qualifications
- Bachelor’s degree and 3-7 years of experience in a customer-facing role or within the renewable energy industry.
- Experience working with senior and executive level customer contacts
- Collaborative spirit both within the commercial team and with the product team
- Experience with CRM (we use Hubspot) and data analytics
- Excellent communication skills, oral and written English and French
- Experience or interest in renewable energy
- Have the right to work in Norway/EU/EEA
This is what we can offer
We are a fun-loving team of people from different backgrounds, with different likes and personalities. Between us you will find people who: love cross-country skiing, enjoy cooking new dishes, play frisbee golf, and DJ on the weekend. So what do we have in common? We support each other, love solving customer problems, believe in technology, and want to drive positive change in the world.
In addition to a great team we can also offer you:
- A tailored position based on your level of experience
- Chance to get in early in a young, fast-growing startup with an existing global reach
- Competitive salary with an option scheme to take part in our future success
- Steep learning curve and ability to take on increasingly larger roles as the company grows
- Work-life balance with support to work from anywhere weeks
- Lots of laughter and team events
Locations
Oslo
Remote status
Hybrid Remote
About Glint Solar
The climate crisis is a behemoth of a challenge and the outlook often seems bleak. However, we believe there are many reasons to be hopeful as we think technology can play an integral role.
Glint Solar was founded in 2020 with the mission of accelerating the adoption of solar energy across the globe. While several great solar software companies already existed, we saw an urgent need to speed up site origination and ensuring better insight from a project’s inception.
Fast forward to today and we are working with both large global and small local solar developers, enabling them to quicker build their greenfield project pipelines through seamless collaboration.
We’re proud to every day empower the companies that are building solar PV in record speed to mitigate climate change.
Glint Solar was founded in 2020 with the mission of accelerating the adoption of solar energy across the globe. While several great solar software companies already existed, we saw an urgent need to speed up site origination and ensuring better insight from a project’s inception.
Fast forward to today and we are working with both large global and small local solar developers, enabling them to quicker build their greenfield project pipelines through seamless collaboration.
We’re proud to every day empower the companies that are building solar PV in record speed to mitigate climate change.
Founded in 2020
Co-workers 30
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