Norway Job Openings
Helly Hansen
N IT Help Desk Engineer
Oslo
FULL TIME
November 13, 2024
Helly Hansen is a leader in technical sailing and performance ski apparel, as well as premium workwear. Its uniforms are worn and trusted by more than 55,000 professionals and can be found on Olympians, National Teams, and at more than 200 ski resorts and mountain guiding operations globally.
Helly Hansen’s outerwear, base layers, sportswear and footwear are sold in more than 40 countries around the world and the company is owned by Canadian Tire Corporation (CTC). To learn more about Helly Hansen’s latest collections, visit www.hellyhansen.com
The IT Help Desk Engineer will play a crucial role in supporting all workplace-relevant activities, including meeting rooms, showrooms, and remote office locations. This role involves assisting internal staff with day-to-day IT incidents through various channels such as face-to-face interactions, over-the-phone support, screen sharing, remote control, live chat support, and email support. The engineer will also track and manage incident tickets through internal ticketing systems, create user accounts, and configure hardware as part of the onboarding process.
Responsibilities
- Support all workplace relevant activities, including meeting rooms, showrooms and remote office locations
-
Support our internal staff with the day to day IT incidents:
- Face 2 Face
- Over-the-phone
- Screen Sharing & Remote Control
- Live Chat support (Instant Messaging)
- Email Support
- Provide Coaching & Best Practices
- Track & Manage Incident Tickets through Internal Ticketing systems.
- Create users accounts and configure hardware as part of on-boarding process
- Support audio and video equipment in conference rooms
- Build FAQ and best practices together with our external partners to improve the Client Management and Service offerings
- Manage remote access to central applications
- Support smaller application upgrades of internal tools
- Operate & Support Client applications at Helly Hansen
- Support with MS Office and challenges
- Service minded and eager to help and support users with solving their problems.
- Customer oriented and patient “Meeting users with a smile”.
- Early bird. Like to be early at work.
- Capability to explain technical problems in “normal user language”
- Able to work and cooperate with colleagues in a multi-cultural environment.
- IT mindset
- Sound understanding of the MS Office & Office 365 product suite
- Not afraid of working hands-on.
- Have a sound understanding of IT Client technology
- Familiar with Entra, Intune and Office 365
- Able to support Mac users
- Experience with software distribution.
- Superb Norwegian skill
- Fluent English skills
- 2-3 years of IT Help Desk experience
- Good general technical understanding
- A culture that rewards excellence in an exciting phase of growth and new opportunities
- An ambitious, dynamic, creative, and international environment
- Competitive compensation and benefits, and an active environment with passion for sports
This position is a full-time employment at our Oslo Headquarters.
Questions can be directed to khorsle@hellyhansen.com
Application is ONLY accepted in portal (due to personal data protection rules) and not later than November 30th 2024.
New Job Alerts
Sobi
Associate Director Patient Access Nordic Baltics
Oslo
FULL TIME
November 20, 2024
View Job Description
BW
Junior Marine Superintendent BW LNG - Temporary position
Oslo
FULL TIME
November 19, 2024
View Job Description
Coor
Servicemedarbeider Operation Center
Hammerfest
FULL TIME
November 19, 2024
View Job Description
Euronext
VIE Diversity and Inclusion project officer
Oslo
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?
GEA Process Engineering A/S
GEA Food - Helping to feed the world. Would you like to be part of our Team
Oslo
FULL TIME
August 3, 2024
View Job Description
Strawberry
Pier 42 & Gustav Bartender (extra help)
Oslo
FULL TIME
September 4, 2024
View Job Description
Abroad Internships
Studying web development? Help this company in Oslo, Norway!
Oslo
July 30, 2024
View Job Description
Strawberry
Ekstrahjelp Servitør For Brasserie Atlas Søkes for høst/vintersesong / Extra help waiter for Brasserie Atlas for fall and winter season.
Oslo
August 27, 2024
View Job DescriptionClarion Hotel The Edge
Housekeeping - cleaning rooms (extra help)
Tromsø
FULL TIME
August 8, 2024
View Job DescriptionAmerikalinjen
Pier 42 & Gustav Bartender (extra help)
FULL TIME
September 4, 2024
View Job DescriptionSee What’s New: Helly Hansen Job Opportunities
Helly Hansen
To butikkmedarbeidere søkes til Helly Hansen Oslo Fashion Outlet Vestby
Vestby
October 25, 2024
View Job DescriptionNew Job Alerts
Sobi
Associate Director Patient Access Nordic Baltics
Oslo
FULL TIME
November 20, 2024
View Job Description
BW
Junior Marine Superintendent BW LNG - Temporary position
Oslo
FULL TIME
November 19, 2024
View Job Description
Coor
Servicemedarbeider Operation Center
Hammerfest
FULL TIME
November 19, 2024
View Job Description
Euronext
VIE Diversity and Inclusion project officer
Oslo
FULL TIME
November 19, 2024
View Job Description