Pakistan Job Openings
CBRE
Admin Coordinator | Islamabad
Rāwalpindi
FULL TIME
November 14, 2024
Admin Coordinator | Islamabad
Job ID
193239
Posted
12-Nov-2024
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Islamabad - Islamabad - Pakistan, Rawalpindi - Punjab - Pakistan
About the Role:
Manage all aspects of Administration, Soft Services and AV with facilities management service delivery system.
What You’ll Do:
Oversee Helpdesk Operations
- To provide management advice for Helpdesk for escalated issues during the shift.
- To ensure immediate response to all priority calls during the shift and follow escalate process.
- To ensure planning is done for all internal Events in coordination with events team.
Oversee Front Office Operations
- To provide management advice for Front Office Executive for escalated issues during the shift.
- To ensure immediate response to all priority calls during the shift and follow escalate process.
- To take rounds of front office, lobby area, rest rooms, production floors, conference and discussion rooms, cafeteria to ensure a high standard of housekeeping & upkeep.
- To ensure Stationery stock readily available and handling stationery request.
- To ensure first Aid Boxes fully equipped with required items.
- To ensure checklist of first aid to be updated daily basis.
Oversee Mail Room Operations
- To provide management advice for Mail Room for escalated issues during the shift.
- To ensure immediate response to all priority calls during the shift and follow escalate process.
Oversee Transportation Operations
- To ensure timely arrangements and coordination with the subscriber and vendor each query.
- To ensure vendor follows the SOP’s and making timely arrangements.
- Trainings sessions with the vendor/subscribers.
- Conducting surveys on transportation service.
- Overall looking the transportation service.
- Vendor’s evaluation/meetings.
Oversee Housekeeping Operations
- To ensure housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services.
- To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits.
- To ensure that the housekeeping related issues are discussed with housekeeping duty manager and on priority for the shift and ensure there is an action and tracking for the issue closure.
- To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services.
- To discuss and assist facility manager on monthly basis on the vendor performance matrix.
General Operations
- To always ensure upkeep of Pantry equipment & reprographic equipment’s and take necessary actions.
- To ensure all such communication is entered in the duty manager logbook to inform the next shift person.
- To make facility tour and list out all such actions needed.
- Prepare weekly rosters for Helpdesk, Front Office, Mail Room and communicate in advance to the team.
- To adhere to Policies, Processes & procedures and the statutory documents.
- To adhere to SLA & KPI's.
- To assist Facility Manager in all such ISO, Internal, External, audits and ensure necessary documentation are done.
- To coordinate with Engineering team for any such issues that need their help.
What You’ll Need:
- Business Graduate with up to 2-3 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
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