Pakistan Job Openings
PremierBPO
Quality Assurance Analyst
Lahore
September 17, 2024
Quality Assurance Analyst
Job description
Our outsourcing solutions are jointly conceived and seamlessly integrated with the customer’s practices. The new end-to-end process delivers cost savings, enhanced customer satisfaction, metrics, reports, and analytics. We also provide marketing and sales support capabilities to our customers so they can capture a larger pie of their target market.
Key Responsibilities:
- Audit and Review: Conduct regular quality audits on invoicing processes, ensuring accuracy in calculations, timely billing, and adherence to client specifications.
- Process Improvement: Identify gaps in the invoicing workflow, recommend process improvements, and work with cross-functional teams to implement enhancements.
- Compliance: Ensure all invoicing activities comply with internal financial controls and external regulatory requirements.
- Error Identification: Monitor errors in invoicing, investigate root causes, and work with teams to resolve issues and prevent future occurrences.
- Reporting: Prepare detailed reports on quality audit findings, including trends, error rates, and areas needing improvement.
- Client Interaction: Collaborate with the client to understand invoicing requirements and provide feedback on quality-related issues.
- Support: Assist in developing and delivering training to invoicing teams to ensure understanding of quality standards and guidelines.
- Data Analysis: Use data to analyze performance trends, generate insights, and support decision-making for continuous improvement in invoicing processes.
Qualifications:
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- 2+ years of experience in Quality Assurance or a related role within finance or invoicing.
- Strong understanding of invoicing processes, financial regulations, and accounting principles.
What we offer:
- Market competitive salary
- Career Growth
- Learning & Development
- Provident Fund
- EOBI
- Paid Leaves
- Medical Coverage (IPD)
- Life Insurance
Timing: Shift Base
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