Key Responsibility & Duties: -

• Managing the Installation, Maintenance, Troubleshooting & Repair (through constant testing and servicing) for all Amusement Services Equipment in Fun City and other centers if required.
• Coordinate with the admin department Liaise with Custom Officials on import and the delivery of attractions / machines to the center; Site and install new equipment to include making necessary adaptations for swipe card / token acceptance; Ensure that all attractions / machines meet the required safety standards before customer use;
• Maintain the amusement equipment to optimum standards through constant testing and regular servicing; Strive to adhere to the restraints of the budget;
• To monitor machine performance on a regular basis and make appropriate hangs to
• position and settings to ensure maximum earning potential;
• To train the operations staff in the correct operational use of machines, paying particular attention to safety for both the customer and the employee;
• To monitor use of spare parts and ensuring that adequate amount of spares is available to maintain optimum machine performance;
• To investigate any discrepancies in the weekly machine income reports and liaise with the operations team on any unexplainable variances;
• To train the technical staff to adequate standards and constantly monitor their performance;
• Offering ongoing training and support; To introduce and maintain, daily, weekly and monthly maintenance schedules for all machines and equipment;
• To instigate and maintain an adequate roster that also ensures sufficient technical cover during peak times; To instigate and maintain links with outside organizations and agencies;
• To liaise with machine supplier, where necessary, on fault diagnosis;
• Preparing Weekly, Monthly, Quarterly, Yearly reports for Management Review
• To ensure that the center always has the recommended list of spares in stock;
• To perform regular periodic maintenance on Amusement Equipment as prescribed in the manual or by the supplier;
• To maintain a suitable workshop space within the Facility and ensure that tools and allied equipment are suitably inventoried, stored and used appropriately;
• To ensure that the overall facility is safe and conducive for family entertainment;
• To patrol the FEC floor regularly and ensure that all equipments are working optimally and if any untoward event is noticed, the same is reported to the management immediately; to maintain a log for each and every equipment and ensure that all service calls are logged in the respective equipment’s log book;
• To be aware of market trends and suggest the addition of new machines;
• To liaise with Operations Department on any promotions and offer, advise on any technical implications; To prepare Periodical Technical reports for the review of the management;
• To create budgets for technical support for management approval and track all technical expenses against the allocated budget;
• Plan to minimize down time of the equipment;
• Any other task assigned by the senior management.

Qualification: Pre University Degree +/or A Certified diploma or Degree in Electronics or Mechanical Engineering.
Experience: Minimum 6 years of hands on work experience in servicing Electronic Equipment or Mechanical Devices or both of which at least 3 years should be supervisory position.
Skill Required: Technical: -

• Experience in servicing Electronic Equipment or Mechanical Devices or both.
• Prior experience in Amusement Equipment, Rides, Television Servicing an advantage

General: -

• A positive thinker who is smart and dynamic with ability to guide people and promote high levels of motivation and enthusiasm.
• Should have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, electrical and mechanical instructions and schematics.
• Proficiently speak, read and write English and Urdu
• Should be computer literate with ability to communicate with external vendors using email, internet, etc.
• Good communication and Supervisory skills
• Should be innovative and thrive in a customer service oriented environment.
• Reasonable skills in customer principles
• Knowledge of First Aid with a certificate will also be an advantage

Job Type: Full-time
Pay: Rs100,000.00 - Rs130,000.00 per month
Education:

• Master's (Required)

Experience:

• Electronic Equipment Devices: 6 years (Required)