Chapman Center for Student Success and Advising

Florida State University is one of the nation’s top 25 public universities and FSU Panama City amplifies the university’s efforts to preserve, expand and disseminate knowledge in the sciences, technology, arts, humanities, and human services professions. FSU Panama City is located 100 miles west of Tallahassee on the beautiful North St. Andrews Bay and is only three miles from the sparkling waters of the Gulf of Mexico. FSU PC currently houses 20 bachelor's programs, 9 master's programs, 1 doctoral program, and boasts a small faculty-to-student ratio, which gives students a more personalized academic experience. Please visit https://pc.fsu.edu/promise for information about our FSU PC Promise to students and https://pc.fsu.edu/ for more information about our campus. FSU Panama City also recently opened a brand new, residential housing complex on campus and right on the water. This new apartment-style complex at FSU PC houses both undergraduate and graduate students. For more information about our on-campus housing, visit https://seminolelandingfsu.com/.

• Responsible for advising undergraduate students in the development of academic schedules appropriate for stated education goals.
• Takes a proactive approach to academic advising, seeking out contact with students and staff, and providing advising services on request.
• Works with academic departments and other units within the FSU Panama City campus to develop advising programs.
• Engages, helps plan, and participates on special projects for the FSU PC campus.
• Recommends changes and additions in existing policies and procedures that positively implements a successful advising program.
• Performs special projects as needed.
• This position will also contribute to student success and enrollment initiatives as part of the outreach goals of the Chapman Center, assist on-campus and distance-learning students in enrollment and registration, engage in frequent communications with students, and collect/report data to evaluate student achievement of academic goals or assess the success of various student outreach initiatives.

Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)

• Knowledge of University rules and regulations.
• Prior customer service experience and/or experience working with students in an educational setting.
• Ability to extract complex academic information from various sources and maintain confidentiality.
• Experience and/or working knowledge of student advising, counseling, or working one-on-one with people in a professional or academic setting.
• Creative problem-solving skills.
• Master's degree is preferred.
• Computer skills to include experience with Microsoft Office and web-based applications.
• Ability to interpret and explain policies, procedures, goals, and objectives to students, parents, faculty, and staff.
• Ability to prioritize, organize, and perform multiple work assignments simultaneously with minimal to moderate supervision.
• Ability to deal with people in a calm, confident manner and with complete objectivity.
• Ability to establish and maintain effective working relationships with students, parents, supervisors, and interdepartmental personnel.
• Attention to detail with a high standard of integrity.

Dr. Tyler Towne, Assistant Dean for Undergraduate Studies, Panama City Campus - ttowne@fsu.edu

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Starting at $44,184, commensurate with education and experience.

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via my FSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

This is an A&P position.
This position requires successful completion of a criminal history background check.
This position is being advertised as open until filled and will begin in January 2025.
This position is located on-site at the FSU Panama City Campus.

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.