Philippines Job Openings

Arch Global Services (Philippines) Inc.

2024-7197_BUSINESS OPERATIONS ASSOCIATE(Operations Analyst)

Quezon City

FULL TIME

November 4, 2024

Company Description
Arch Global Services offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company. We also have a little fun along the way, check out our Holiday Party.


Job Description

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.



Job Responsibilities


  • Interpret data, analyze results and process transactions in various systems in support of the following areas:
    • Submission Clearance
    • Policy & Endorsement Issuance
    • Other operations, as needed
  • Prepare and issue documents and reports accurately, as per specifications
  • Interact with team and customers as required to complete deliverables
  • Communicate issues or queries on a timely basis to ensure quick resolution
  • Assist with troubleshooting and improving processes, as needed

Qualifications
TECHNICAL SKILLS

Technical Skills Proficiency Level Required(R)/Optional(O)
Microsoft Excel & Word 2 R
Microsoft Office Suite 2 R


Desired Skills/Experience

  • Strong verbal/written communication with fluency in the English language
  • Strong analytical and problem solving ability
  • Detail and quality minded
  • Collaborative and team-oriented with ability to execute within an international team
  • Superior knowledge of Excel and Word
  • Excellent communication and interpersonal skills
  • Flexible with changing requirements and ability to learn new processes quickly

Additional Information
  • B.S. Degree in Computer Science, Information Technology Data Analytics or equivalent
  • Project Management experience preferred
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